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March 2024 by Alice Venter
My car's battery was showing signs of dying so i stopped at O'Reilly to get it tested. It is raining lightly and the gentleman in the store said he wouldn't test anything in the rain. So i went to Advanced Autoparts and they are making sure im safe and not disabled on the road.*Edit to add* since i cannot reply to your reply. Your store manager, Dustin, I've come to learn, is leaving. His excuse to me was "i dont want to get electrocuted". The fact that your STORE MANAGER does not understand he physically cannot be electrocuted by a 12V battery is disturbing. My hope is that he really just didnt want to help me. Because if he really believes he can be killed testing a battery, you clearly do not vet the capabilities of your employees. No thanks. I will rather trust a company that knows their trade and are willing to go the extra mile for their customers. Especially a woman, worried about being stranded on the road in the rain. Dustin can go suck a battery terminal.
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March 2024 by Ben Zachary
Ever time I go into the store the staff always smiling and wanting to help me with what I need, always smiling and wanting to be of good help thanks for all your good help
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January 2024 by tsyc 2
Great service and prices! Thank you guys!
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November 2023 by Jessica Robinson
Got everything we needed. Clean store. Good customer service
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October 2023 by K Ream
I’m am new to the Clayton area and just getting acquainted with some of my go-to places and I’ve never had anything but great customer service and generosity from various O’Reilly across the United States but this specific Clayton location tops them all by far! The staff goes absolutely above & beyond across the board! Not only are they kind, very welcoming, and super friendly and honest, they will go the allowed extent to do whatever it is to meet your needs and help in any way form or fashion!!! Thank you ladies and gentlemen for your great service wish there were several others just like y’all!!!
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March 2023 by YT Censors All “YT Censors All”
Greg and Amanda were very helpful when my car had an oil problem and engine knock censor issue. Unfortunately, it died up the road and had to be towed. But they were really helpful hooking up the diagnostics and seeing what else is wrong. Turns out, Kia is having issues countrywide
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March 2023 by jennifer rivera
Love love these folks. Great service and advice
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December 2022 by David Lovell
Poor customer service! Gave me a price for new rotors when I had plainly told her I wanted them surfaced. Female manager had a bad attitude and used every excuse in the book why she couldn’t give me a courtesy call and let me know she wasn’t going to turn my rotors. 2 1/2 hours later I returned and they were still sitting in the floor where I left them. She told me the turning machine “wasn’t” working. I believe because of her unprofessional attitude she thought “she would show me”!I will never shop at the Clayton location again and most likely will never do business with Oreilly’s period! A great way to lose business and customers!
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December 2022 by Larry V. Johnson
The sales person helped me to make a decision to break off the older lug nuts on my car wheels and start over by putting new ones on. This was an older car, and when I had to replace a tire lately, no one could find anything that would fit the lug nuts to take the tire off. So, they had to break the tire lugs off. Now, I am breaking off all of the tire lug nuts and replacing them with new ones.
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October 2022 by Bryan Fisher
Tyler the manager at the store was extremely helpful in putting in a new battery for our vehicle highly recommend their place of business.
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September 2022 by King Kudzu Factory
Dishonest , crooks , bad parts and democrats . What more can I say .
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May 2022 by Spooky Magic
Literally do not waste your time going to this O'Reilly's. The people that work there have absolutely no clue what they're doing, they just hand out the wrong part and in sheer determination try and tell you that you're wrong. We've been given the wrong part 3 times, just go to advanced auto, don't stop here.
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March 2022 by Beth Smith
Staff was great but transmission my dad bought here last 6 weeks, then started gushing trans fluid. Luckily he stopped the truck before it pumped all of it out. But O'Reilly's hopefully will stand by they're warranty. They're having to pay for the new transmission. Lesson learned, never buy a refurbished transmission from O'Reilly's. Go for a new . In the end the extra$ is worth not having to do it twice ?Update...oreillys sucks. Didn't stand by they're warranty at all my dad ended up paying out of pocket. NEVER BUY ANYTHING FROM OREILLYS . DONE WITH THIS PLACE. HOPE YOUR HAPPY MY DADS OUT $1100...???♀️??
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February 2022 by Mike Drake
Cody is by far the best one there anymore. Smart dude! Not putting down the others but This guy knows his stuff and is willing to help you when needed. That man needs to run that place!
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January 2022 by janet dailey
My battery had gone bad and this store was just down the road. In a matter of 30 minutes I was able to purchase a battery and have it installed and I was on my way. The installer was was woman and she didn't hesitate to installed the battery outside in the rain.. kudos to you.. Great service I was really pleased.
