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April 2024 by Shamiaya Clifton
I brought a car from them a year ago and it has been messing up since I got it. I’ve taken it to multiple mechanics in my area and they said they sole me a bad lemon. I haven’t had a radio since the 2nd moth of having it. The first month I had to replace the radiator and a hose and pay out of pocket for it because the information on my warranty was incorrect. The second time I have to put a tensioner and a belt on it which were also out of pocket cost. Then I had to replace 2 more hoses and the water pump. And still to this day I have a leak in it somewhere. The car is currently broke down and I’ve tried to calling them to just get my warranty but no one EVEEERRRR returns my call. I have kids with events and can’t even get them there and you would think they cared or would want to help out but nope I’m stuck with a $400 a month vehicle that has a warranty I can’t have access to because they don’t care.
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November 2023 by Larae Hendrix
Test drove a car that I liked let them know the car was jerking. They said they would takes care of it. Went back to them after they said they had it looked at and it was good to go. Drove the car again, same thing jerking. Told Jeidon again about the problem. He said it was probably bad gas and to drive all the gas out and refill the tank and let him know if that solved the problem, if not, let him know. Did that, drove the car to Atlanta and it broke down on the highway. Called Jeidon and he mentioned sending a tow truck driver but ended up saying find a repair shop in Atl and let him know what they say. We did everything Jeidon asked. When we finally got the bill Jeidon and “his boss” decided that they were not helping with the bill even though they sold us a car with problems. He(Jeidon) says that he never said Trinity was going to pay anything. So why did you keep saying let me know what’s going on with the car? Oh I just wanted to know what was happening. Why do u want to know if the dealership wasn’t going to at least help with the bill? $1320 and the only thing they can say is sorry we couldn’t help you. Oh yeah, they gave me the warranty info but quickly said that if the warranty doesn’t pay then so sorry we couldn’t help.
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November 2023 by Maury
I know yall will flood the reviews to cover this up, that's fine, it just shows everyone how much more crooked trinity auto is! So here's my experience with this trash can of a dealership:We needed a new car so we could get my father in law back and forth to his chemo and radiation treatments, credit wasnt perfect but we did get financing, but this is where it went wrong! No advertisements on the car themselves, so when we decided on the car we wanted they told us the price, we did all paperwork, then we left with the car, in and out, seemed like a good deal! Told us it had a brand new "motor" , Test drove 3 vehicles, we went with the Nissan murano, few days after a family member who loves cars found an advertisement foe our car, ot was listed as having a brand new "motor", but this advertisement said it was 2150.00 less than what they told us! Wife called to inquire about the price change, then they lied and said, oh thats because your husband had bad credit, the finance company added more on to the price because of he didn't have good credit!!!!! Now I deal with financing all the time in my field of work, and I know that the inace company doesnt add more money on to the asking price fue to credit issues!!! So I called the finance company, they started to inquire about this, trinity tried to hid behind, one that an employee advertised it from his personal page at a lower price, then they tried to hide behind it had a new "motor"! But legally it doesn't add up!!! And so now, the price has to be adjusted to reflect the actual advertised price!See, trinity automotive group seen I made good money in my trade, and they got greedy! They wanted to tackle on some extra padding for the holidays I guess! What you didn't count on is me being smarter than you! They don't pay me good money to be dumb lol. Also, I was an engine builder for a few years, so I know the difference between an electric motor and a gas powered engine! Correct terminology in your respected field is kind of a professional courtesy. Just like, not trying to rip off the customer that decides to do business with you! Now I hope all of your financing gets taken, I'm going to follow up my complaint with the attorney generals office also and I hope they shut you down for good and make it to where no one in that office can ever get a license to sell a vehicle again!! You tried to take advantage of good people that were in a tight spot! You hid behind a fake smile and a southern draw, bless your heart!Hope that crow takes bad! May your turkey be cold and your potato salad have raisins on it foe the homidays!Sincerely one disgruntled and pissed customer!Maury werth
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September 2023 by Darrin Naylor
Fantastic
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May 2023 by amundt07
Jeidon went above and beyond to help us get into a vehicle. We did everything over the phone and he answered every single question that I had and took all 500 million of my calls when I needed him. We are very happy with our vehicle and our experience. Anytime I’m in the market for a vehicle, I will definitely be using Trinity and Jeidon!!! I recommend anyone looking for a vehicle to use Trinity in Claxton!!!
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October 2022 by Toot Flock
Good n fast n reliable services !
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September 2022 by ᴏxʏʟɪᴍ 53fgdhfssj
I really like this place I went in explained I needed a car for travel back and forth to work hours when most ppl are asleep so I needed to be sure it wouldn't leave me stranded alone in the dark and I have to say the car I got is perfect going on a few months a not a single issue yet the customer service is always great I love this place
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July 2022 by ᴏxʏʟɪᴍ
I really like this place I went in explained I needed a car for travel back and forth to work hours when most ppl are asleep so I needed to be sure it wouldn't leave me stranded alone in the dark and I have to say the car I got is perfect going on a few months a not a single issue yet the customer service is always great I love this place
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July 2022 by LaTorya Emanuel
This place has very poor service they really don't care about the customers they lie to you all the time and they just want their money nothing else just their money these cars are a piece of s*** and they need to be closed down
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February 2022 by Kerstin Clemmons
A year later for a review....sorry.Had a great experience buying my first car here. Small issues with the vehicle but nothing to complain about. Still going strong today. However, the people I'm paying to are not reporting to my credit? Can y'all maybe help resolve? Also, I wanted to inquire about maybe trading in the car I bought for another Jeep?Great people!
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January 2022 by APRIL CUROTT
They are liars Jonathan will lie and smile in your face the cars are trash I know 20 people with horror stories I know people who cars blew up in 72 hours and we're stuck with the bill save your money and go sumwere else
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December 2021 by Dillon Neidlinger
Bought a pickup truck from johnathan 09 Ford F-350 was assured it was a good truck . Took the loan out through my finance company , went and got the truck made it 3 miles back towards 16 and the engine blew up . Tried calling the man for help no answer . Got the run around the next day about he wasn’t there yet he would call me back shortly . I showed up and he began to tell me he left his phone in his tool box as he was leaving that night . Assured me he would help make it right . I call and text him today and once again no answer or reply back . This company took my money and was ok with selling me junk . I would not recommend to my worse enemy .
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September 2021 by 912Jebeatz
Wanna Buy a Hunk of Junk this is the place ga do not buy here they sell lemons and cars that don't run @ Money Was Never a Issue So try That sum were Else
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August 2021 by Jason Ellerbe
Bought car engine and transmission went out in less than 10 days of driving...
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April 2021 by Morgan Graham
I am blown away at the service I got from the owner of 301 Auto Sales in Claxton, Johnathan. I started looking for a car 2-3 weeks ago. Johnathan wasn't satisfied until he had found me the perfect car. I had my eyes on a 2013 VW R-Line series Performance Edition, blacked out smoking hot car. I'm a single working mother and so he went down on the price! Then brings the car to me, around my schedule!! He will fix anything that may go wrong in the vehicle even after leaving the lot. Also, buying a car with 301 Auto Sales helps your credit! I'm just extremely pleased. I sound like an advertisement but this is my personal experience I just had!
