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January 2024 by Steeve Knight (Codename Steeve Knight)
old and ugly!
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May 2023 by Andrell Smith
I was told there's no grace period , the 1st month had one so I don't get why it was locked a day or two after due date for the second month
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October 2022 by Ashlie Moore
Great customer service
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October 2022 by Suga Plum Stewart
ATTENTION…..DO NOT USE THIS STORAGE UNIT….Moved from Michigan July of 2016, I had the storage unit for a few days. Mind you I was informed that I would be able to get a storage unit closer to my home but it didn’t work out that way. Me being in a new state not sure if I was in a bad neighborhood or not I didn’t want to keep driving around in the U-haul looking for an available storage so I stumbled upon this location. The very first day I stored my stuff in the storage unit it was clean. After I settled in my house I went back a week later to this place only to see roaches crawling out the two units next to mine. I rushed to the front desk to get a manager to show him what was going on and they told me (if your unit is affected or has any issues or concerns we will take care of it.) While the manager was there I had him open up the units next to mines only to see it was full of old food and roaches. THEY SPRAYED THE UNITS BUT THEM ROACHES WAS UNDEFEATED. WTBS I LOST EVERYTHING AND HAD TO START OVER BECAUSE I WAS’NT TAKING NO ROACHES TO MY HOME. I WAS NEVER REIMBURSED FOR MY BELONGINGS SO IF YOU ARE COOL WITH ROACHES THIS IS THE RIGHT PLACE FOR YOU. I HOPE THIS HELPS ANYONE WHO IS INTERESTED IN USING THIS STORAGE UNIT. KEEP YOUR MONEY AND FIND A BETTER PLACE. I WISH I COULD GIVE THEM A NEGATIVE ZERO. THIS PLACE SHOULD HAVE BEEN SHUTDOWN.
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July 2022 by Tiff Top TV
This place have the best customer service friendly positive attitudes and always customer satisfaction Thanks Ladies Sam Rd location ❤️
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March 2022 by TT Smiley
Now that I know that there is a local storage unit, whuch has 24 hour access...I feel great. This location is a Jewell! In order to find it look at the intersection. So yes I can see how some would miss it and pass on by. Hope ya find it!
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August 2021 by Betty I TAMRAT
Customer service is good but I don't like the way they charge so much late fees if it's a day late $15 if it's the week $30 if it's the Whole 30 days $50 so $80 in 30 days if you cannot make a payment within a month they will sell the stuff on auction like I said customer service is great
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April 2021 by Lety Hernandez
Love how i can go to my storage unit at any time, day or night. This location is 24 hours. Being 24 hours makes it easy because of my crazy work schedule. Staff here and at other location are very very helpful. Also phone customer services is great. Another location help me transfer and also up sizes to the unit i have now. Cant complain. Thank you U-Haul this customer loves yall.
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March 2021 by Songbyrd Jackson
26 units including mines just got broken into at this location! Yeah 26! They disconnected the alarm system and claim they don't know what happened. It was DEFINITELY AN INSIDE JOB. It also happened shortly after the Manager Wynn moved off the premises. They're all lying and giving different stories. They're also trying not to give the investigator the videos from that night. DO NOT STORE YOUR STUFF THERE! THIS WAS AN INSIDE JOB! But whoever did it over there got karma to pay! God don't like ugly...abracadabra may all involved be cursed, filled with guilt, depressed, and all blessings blocked! And it is so!
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January 2021 by Bell Services
These U-haul employees are specialist in there field of business and I would honestly say they are customer service oriented...
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November 2020 by Birtukan Tamrat
Customer service is good but I don't like the way they charge so much late fees if it's a day late $15 if it's the week $30 if it's the Whole 30 days $50 so $80 in 30 days if you cannot make a payment within a month they will sell the stuff on auction like I said customer service is great
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June 2020 by Keyanna Edwards
Need new workers at this place. Place so unorganized!!! Tried to charge and hit my credit for 300+ dollars I didn’t owe. I moved out in February and here we are June 25 and y’all still calling with the scams. Please don’t even get me started on where they uhaul is located and how it looks?????????? This place needs to be shut down!
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June 2020 by hcfg kkujjhg
Love it
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April 2019 by U-Haul Customer Care
Here at Clarkston we welcome you at a facility to meet all your moving and storage needs. Customer service is out #1 priority.
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April 2019 by John Brown
Good staff , superior parking area compared to most where you can leave a vehicle without it being jammed in, while you rent a truck for a local move.
