-
January 2024 by Tiesha Adams
This credit union is listed as a co/op credit union. Well, it is not a co/op credit union. I was searching for a co/op credit union because I needed to deposit money to my son’s bank account. The financial institution where he is a member is located in another state. I go to this credit union and the employee informs me that this credit union is not a co/op. The information shown online is not correct. This information needs an update please.
-
January 2024 by Celestine Cooper
The wait is always too long and I've never seen any worker smile. No friendly atmosphere!
-
December 2023 by Workneh Tesfayie
It's the first time in 15 years, I don't know if a bank like this has been used. I asked them to buy a car. At first, they said yes. After a week, they said they won't buy it because your annual goal is low. It's very strange.
-
August 2023 by Patrick Tisdel
This bank will add periodic fees and close your account without informing you.I've had an account with them since ~2010, and since 2018 I've had a safe deposit box with them, along with an account to pay for the box's annual fee. Sometime in 2021 they began charging this checking account a disuse fee without telling me (they have my correct mailing address, phone number, and email address). Then, when it ran dry from the fees, they closed my account, again without telling me.Months later, I received my annual letter from them saying they've charged my account $65 for the safe deposit box, so I try to log on to check my balance and see if I need to top off. But I can't log on - I no longer have an account, apparently!After a goose chase of talking to three different customer service representatives, they tell me they've taken all my money from my account and closed it, and I have to come clear out the safe deposit box.This is completely unacceptable behavior in a bank, which should have a mature communications plan for when policies shift and account statuses change. It wasted my time and money, and it was just bad business for them - instead of continuing to receive my $65 every year, they got it one time, and inconvenienced everyone involved.I strongly recommend picking a bank that actually communicates with its customers.
-
August 2023 by Angel Doll
Always a pleasant experience when I visit this place.
-
July 2023 by John Wick
Don’t do any refinance in this brand , they are happily willing wasting your times … endless appointments. Financial representor will told you that things she/he doesn’t knows then when you came back next appointment, ask you again other stuffs to bring.. laziest ppl .. he/she won’t ask their manager what kind of paperwork was needed, their services are suck
-
July 2023 by GA Proud
No one will care about any of our opinions, but the new deposit album zero hits system in the drive-through is garbage. Humans over machines, every day.
-
July 2023 by Amir Bey
I’ve met with 2 representatives and I’ll have to tell you, Horrible customer service they will lie to you and send you running around in circles!!
-
July 2023 by John Short
No one will care about any of our opinions, but the new deposit album zero hits system in the drive-through is garbage. Humans over machines, every day.
-
May 2023 by Courtney Harkness
I've been banking with them for years and their ATM machine is always down. As of now their drive thru is closed down. I really waste my gas coming to this bank. It's soooooo frustrating!!!
-
March 2023 by Mario Mercier
Worst banking system ever. Go else where! Communication and services 0/10!
-
March 2023 by Nieemah Jenkins
This would make my fourth call about the same issue that's being ignored.
-
December 2022 by Celest Smith
The Clarkston location is so slow it's unbelievable. Takes forever to make a simple deposit. It's miserable going there.
-
August 2022 by Sarah Ramey
I love doing business here. The other Georgia United Credit. Is not friendly at all.
-
July 2022 by Martin Stephenson
I will not come back to this branch the manager attitude was stink ?? she make me feel sorry I join Georgia credit and you can keep your Apology
