Regions Bank is a financial institution with a mixed reputation among its customers. While the Chatsworth, GA location is praised for its friendly and engaging staff, the bank's ATM machines are frequently reported as being out of order, frustrating customers who need to access cash. The installation of a new ATM has been welcomed, as it has reduced the need to visit other branches or pay additional fees. Additionally, the bank's response to a customer's compromised card was swift and efficient, ensuring a smooth resolution to the issue.
The ATM machine is out of order about 75% of the time that I go there. So I have to drive to the Dalton branch after hours when that happens. That's getting old fast.
April 2024
Carmen,Jerzey and Lyric are the best!! Always smile on face, very engaging with people. They make the Chatsworth,GA location the best!!!!
February 2024
Thanks for installing the new ATM. Was frustrating to need to swing by for cash on my way to work and the old one was always down. Was getting old paying fees at the bank down the street to get cash, plus getting charged by Region's as well. Or having to drive all the way to Dalton. Very glad for the new machine.