AutoZone Auto Parts in Chatsworth, GA, is a well-known retailer offering a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the store for its helpful and friendly staff, with employees like Tony and Crystal often going above and beyond to assist customers. For example, Tony has helped customers with tasks such as switching headlight bulbs in the rain and providing excellent customer service, making visits pleasant and efficient. The store is appreciated for quick and effective service, especially when dealing with urgent needs such as dead batteries, where staff quickly brought out and installed new batteries, saving customers time and trouble. However, there have been some recent issues with customer service, including long hold times and delays, which caused frustration. Despite this, the store manager, Jerry, was commended for resolving problems and taking care of customers. Overall, the store is seen as a helpful and reliable place for auto parts, with staff members who genuinely care about assisting customers. Customers feel grateful for the genuine service they receive, and many plan to return due to the positive experiences.
AutoZone in Chatsworth, Georgia is top-notch. I found myself with a dead battery today and they were nice enough to bring the battery out. Install it in my car all within an hour and a half from phone call to finished. They definitely saved the day for me today. So thankful for their customer service.
April 2025
Extremely helpful staff worked with me while I fixed my car in their parking lot.
April 2025
I went to the store this morning and Tony really help me with my problem with my truck thanks Tony and hats off to you it's employees like you is the reason i keep going back to autozone in Chatsworth.