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June 2024 by Aidan B
Refused to do a notarization for non customer after saying they would on the phone.
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February 2024 by Maria Perez- Ortiz
Arrived to my appointment on time and still had me waiting 20 min for someone to assist me. What’s the point of an appointment?
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February 2024 by Erin Wright
Waited in line here for 20 minutes to take out some cash. Only one teller open. Saw 3 other employees but no one offered to help or open another station. Slow. No wonder no one goes inside banks anymore.
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February 2024 by Toney Reid
I recently joined this bank having just relocated to Atlanta. I am well pleased with service and help given me. They are truly a facility worth using. The Tellers a very helpful in understanding your needs. I would recommend them to my family and friends.
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October 2023 by Michael Waters
I've given this branch more than enough opportunities; now it's time to start using another branch. Poor management and poor customer service. This branch should be closed.
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September 2023 by Jaye
Branch Manager advised will not be able to service me after having me wait an hour and a half on the only day I had available before a promo code expires. Had this been expressed I would have went to another branch. Extremely unprofessional. In addition, this has negatively impacted me in on a personal level.
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September 2023 by Aung Zaw Myo
Waiting to notarize documents for more than 1 hr and still no help
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September 2023 by Randy M.
Horrendous service at this location. They closed the drive through tellers, their ATMS and systems are always down , and their customer service is nonexistent. After over 20 years as customers, we'll be our business elsewhere.
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August 2023 by Frank Mutz
I took a teenager to this Wells Fargo Bank today with his mother to get a checking account open. Damaris was the banker who handled the process. She was awesome, very thorough, and very professional. Damaris even helped the young man set up his phone app. What else can I say? This was an enjoyable experience which as an old man I have rarely had while banking anywhere.
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August 2023 by Natalie Lopez
It was embarrassing how this particular teller didn't know how to make a check deposit.
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August 2023 by Attila Mendli
Very long waiting time
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August 2023 by Bailey Crommelin-Caviness
Brandy is fantastic, very friendly and helpful. Thank you!
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July 2023 by Eric Watson
One teller on duty and one lady standing at the door telling everyone hello but not assisting the customers. The line is backed up to the door. They need help!
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July 2023 by Kayona King
I visited this location with no hopes that I would be effectively assisted w/my affairs considering that I spoke to 8 agents prior to my visit who were not knowledge about my issues.When I arrived I had the pleasure of being helped by Brandy. Hey personality, work ethic, professional and solution driven nature was exactly what I needed.She made several phone calls to find answers and ensured that I received top tier service. Every branch should have a banker like Brandy that exceeds expectations! Thank you!!! ?*** Note that this isn't the only review that mentions Brandy *** I believe that speaks volumes ???
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July 2023 by Teko Suavé
Typical one star service. You're better off going to the Doraville branch at least they try to actually help.
