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March 2024 by Barry Howard
When I dropped my phone and needed a replacement, Javiar provided a 5 -star experience in helping me determine which phone to purchase. Then he made sure it was properly set up before I departed the store.
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February 2024 by Brittney Williams
These people are completely RUDE and unprofessional. Mya, Sarah and the other petite lady were suppose to hold a phone upon arrival and call. Not only did they NOT call, I show up for my appointment and someone sold the phone. They’re leaning on the counter, drinking Starbucks and NOT FRIENDLY. Today I asked for a manager and they said they don’t have one. The gentlemen working, also not the best. Didn’t walk up to greet me, wasn’t helpful AT ALLNEVER GO TO THIS LOCATION… EVER
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December 2023 by Joyce Cynthia
Eric was awesome today! He made my Christmas season sooo merry and bright!!! I have spent all weekend with T-Mobile updating and upgrading services and what started out being so frustrating ending up being so pleasant and just amazing!!!. I was able to give Christmas gifts to my sister and.mom and the whole family. What an awesome surprise ?!!!!
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December 2023 by Eggman Robinik
The five star rating is more for the employee who helped me than anything. Sarah is an exemplary sales rep, she went above and beyond to help me and even with the customers in the store around me. She juggled everyone perfectly and kept everyone smiling! Great employee! Thank you Sarah
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December 2023 by Sharon Lea
I consistently have a great experience at this store whether it's crowded or not. Maya is the best, calm/collected, professional, and pleasant. You can tell she takes pride in her work, even making sure to put on screen protectors with alacrity. Save yourself stress and come here as opposed to the mall or other plaza stores.
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November 2023 by Mary Davis
Customer service is OUT OF THE DOOR.12 years of loyalty on our part and for WHAT someone to address me sitting in a chair with their hand covering her mouth speaking to me. If it was COVID she was worried about THEN SHE SHOULD HSVE HAD A MASK ON...YOU THINK11. IM in the hospitality industry and I check myself daily before approaching a CUSTOMER.
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August 2023 by Cindy Irwin
Wanted to give a special thank you to Ervens for being so personable. He took the time to go above and beyond. We just moved to this area and his welcoming and support embedded in his service really was exceptional!
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July 2023 by Michi Michi
I am very disappointed with the customer care at this location. I was not acknowledge nor greeted as I walked into the store. The girl that helped me out had a rude attitude, while I explaining my issue, she was on her phone texting. She did not helped at all, only thing she said was to call T-mobile.
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July 2023 by Luke Winstel
Super awesome service. Alex B.was AWESOME. Super helpful with great energy. We will be back.
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July 2023 by Julian F
The store manager was 5 stars, she was very knowledgeable and helpful
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May 2023 by O Olufemi
Honestly, they were unhelpful. I walked out with the same issue I waited in with. It was a waste of time
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May 2023 by David C.
Great and very helpful staff. Went in and they changed my screen protector out very quick and professionally. Would recommend this store to everyone.
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October 2022 by Juan Ernesto
I would like to know who makes the selection of your employees. Everyone has a bad attitude from the moment you arrive at the stores. I was in this location and I don’t want to go back EVER ??
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September 2022 by Bill Edmiston
I had quite a challenge in switching to T-Mobile from another carrier. Annette in the Chamblee store worked really hard to make it all happen while remaining very kind and thoughtful. I have actually trained employees in customer service in previous jobs and I consider Annette's work to demonstrate real excellence. Thank you!!
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September 2022 by David L.
I love this store. It's close to my house, always clean, and the staff is excellent and super helpful, even with arduous tasks. Super easy to get to if you're heading towards Whole Foods or Banfield, and always staffed well.
