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February 2023 by Laine Frazier
It was fast and easy.Very nice gentlemen.
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April 2022 by Angel Swizz
They are the BEST, not gonna lie i got the highest numbers from them.
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April 2022 by Kim Lee
You make an appointment they are never there.
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April 2022 by Jeannie Ruiz
The tax preparer was professional. I scheduled my appointment online and it didn't match with what she had at the location which meant she was double booked. When I came in I was notified I had $100 due to JH for prep fees last year. They took money from my return last year for the fee. I told them I owed the previous yr and was making payments (they did that returns too) and she obviously was not an experienced preparer. My returns are basic and I ended up paying over $200 because of their error. The manager Sara was very rude and spoke like dept collector as if I did something wrong. I was given a coupon because i was a return customer and couldn't use because my return was a standard one. Their advertising is very misleading and I know this because I work in advertising. I would not recommend this company. They do not care about their customers, and their staff is not properly trained. It's shameful! And I felt bad the preparer was stuck with their negligence and she was professional. Look elsewhere or you might end up paying more than you should.
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March 2022 by Christina Valerio
For the first time, I decided to do my taxes on Jackson Hewitt online service. It turned out to be a huge mistake, alone the way where some issues with putting information and moving on to the next pages. I tried so many times I gave up. I called customer service, they send me to a Walmart to speak with a tax representative, when I go there they were gone for the day. Called back customer service and a second location was offered, so this time was a bit of distance to get to. When I got there the guy had no idea what I was explaining, apparently they didn't know there was a online service. He couldn't help me finish my taxes. He took my information to pass it on for someone to call me. This point I was so upset I just wanted my money back. The next day someone called with no resolution to my problem, told me to call main office see what they could do for me. I called got someone with some patience, we chatted online I explained the situation and he was able to refund my money back. Now to erase all my information was another task to hurtle, that took day of calling and aggression. I will never use this company ever. No service at all.
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August 2021 by M4 Bombing
My experience was the absolute best I HIGHLY HIGHLY RECOMMEND Chanel Walker she not only helped me file my taxes but she helped through each and every step of it. I’m going to say this and that’s all for my review. Go to Jackson Hewitt and ask for Chanel Walker she’s literally the best.????????‼️‼️‼️‼️
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April 2021 by kanesha woods
Chanel was very polite and very informative. I was first time tax payer and she made my experience very lovely and easy. She helped me get everything done in a quick manner. And had no problem explain anything I was confused about. She also gave me the discount for being a first timer which she didn’t have to do. Will be returning next year !
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April 2021 by Acacia Anderson
Ms.Chanel Walker she is the absolute best at what she does i am a long time customer and will forever have her filling my taxes. This woman deserves a reward she is excellent at what she does for the Jackson Hewitt Company. God bless her and her family thank you for your service Ms.Chanel Walker. ❤ ❤
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April 2021 by Mendez Voy
I had a great experience with Jackson Hewitt. Chanel is good. I highly recommend everyone to go to Chanel, she is very nice and will work with you. I give chanel and Jackson Hewitt a five star.
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April 2021 by Isiah True
Chanel is a great tax professional. She is very knowledgeable on a lot of stuff. I highly recommend every one to come to Jackson Hewitt and I truly recommend everybody to go to Chanel.
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April 2021 by Pierre De Lisle
Excellent service!
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March 2021 by Marina Hemmen
My experience with Chanel Walker at this location has been impeccable, to say the least. She was swift and got me the best outcome for my tax return (ytd). Would definitely recommend her services to other filers.Thank you Chanel.
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March 2021 by Jerry Macon
Very professional and kind was Chanel of the Chambee Walmart in Georgia. I came in tired and frazzled. She put me at ease and got me through the process successfully. I hope others have the same experience I had. I will be back next year.
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March 2021 by A Bella
My experience with Chanel was always excellent. This is my second year with Chanel Walker. I remember Chanel from the Clairmont rd in Brookhaven. She is awesome. Chanel explained the new tax laws especially during the covid-19.
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February 2021 by Da Jonzies
My experience was the absolute best I HIGHLY HIGHLY RECOMMEND Chanel Walker she not only helped me file my taxes but she helped through each and every step of it. I’m going to say this and that’s all for my review. Go to Jackson Hewitt and ask for Chanel Walker she’s literally the best.????????‼️‼️‼️‼️