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June 2024 by ebony hall
Do not waste your time going here they will not service you. I went around one in the afternoon all the open signs were on, but the front door was locked, and when I try to get the young ladies attention on the inside, she came to the door and said they were closed, but when I pointed out their hours of operation on the door says 11 PM to five PM. She stated that you have to have an appointment in order to be serviced. Remind you the parking lot was empty and there were no customers inside. I’ve never heard of a jewelry store needing appointment to even get through the door. I honestly think it was deeper than that like a race thing. Go down the street to. The Gioi am Nhac if you’re looking for great customer service and authentic Jade jewelry
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April 2024 by John V
I arrived on this past Friday in hopes of purchasing a few necklaces. Online it said they closed at six. I was coming all the way from the Mall of Georgia on the way headed to McDonough. My family has history with buying here years prior. I’m there at exactly 4:44 pm. I pull on the door and it’s locked but there open sign is still has light. I call and the lady says they’re closed. I proceed to tell her that online it shows 6, so even if they close at 5, I’m still here before then and the open sign is still on. She tells me they’re running their closing paperwork, I said mam my family had purchased here and I came from over an hour away. No luck! Terrible service, I will never be back again, not going to beg someone to take my money. I would stay away because it only shows what their customer service is like now.
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November 2023 by Kristy
Friendly family-owned business. We loved working with them to find the perfect ring. Overall great customer service and great pricing.
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June 2023 by Kevin Huynh
I just bought a diamond ring from Hong Duc 2 Jewelry and I'm really pleased with the product. The quality of the rings and diamonds is top notch, far exceeding my expectations. Customer service is also very good, staff are friendly and enthusiastic. I will definitely come back to shop at Hong Duc 2 Jewelry in the future. I highly recommend everyone to visit this store if you are looking for high quality jewelry.
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June 2023 by Kaylee
The store is very friendly and has very good customer service every time I go. I bought items as well as diamonds here at affordable prices. The shop owner and the children in the family are very easy to talk to. I give this shop 5 stars in terms of price, quality as well as long-standing reputation.
I have been here a couple of times for my jewelry. I saw some review complaining about the employees ask for appointment. At first, I didn't know but I asked them if I could take a look around and get appointment for another day. After a couple of times I came there, they recognized me and just let me in whenever I forgot to book an appointment. Great customer service! The owners and employees are so reliable and nice every time I shop.
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June 2023 by Panida Soviravong
Excellent
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June 2023 by Md Husin
Gold and diamonds ?
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April 2023 by Consuela Horton
Incredible service! I was referred here by a friend, and it didn’t disappoint. I went in with a slightly vague idea of what I wanted and they were super helpful in helping me figure out exactly what I was looking for. The space itself was clean and organized well. I will be returning!
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April 2023 by Lucille Brooks
Every time I come in I am met with pristine hospitality & service. This family owned & operated business is exceptional in every way. Do yourself a favor and patron their incredible selection.
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April 2023 by Julia Bian
Great customer service! Employees are so helpful and patient. Good pricing and best quality jewelry
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January 2023 by A N
Everytime I come to Hong Duc the customer service is wonderful, & prompt. Their jewelry is nothing, but beautiful Art as well.
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January 2023 by Red S Dunn
I was referred to this place by a (Vietnamese) nail technician. I viewed the business online prior to going and didn’t see a notice about “appointments only.” I drove from Duluth looking forward to finding a nice piece of jewelry. I walked up to the door, didn’t see anyone like a customer, and was immediately meet by a women with a handwritten sign on the door stating (appointment only) and followed by her asking me if I had an appointment… I responded no, I didn’t know I needed one. She continues to speak at me through the closed door and I responded with a gentle wave and said ok, have a good day - as I walked away. My personal feeling - you are not welcome if you don’t look like her. Everything is expensive now, time is money, and I don’t like wasting my time or going anywhere I’m not welcome. I find it interesting for any group of people who have experienced racism, to then display that same ignorant shameful discrimination towards any other group of people. May God heal your heart.
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June 2022 by Truong Atlanta
Very good
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June 2022 by Kelly N.
Great service! The owners are so sweet and their store renovations have been beautiful. Good prices for white 18k gold and yellow 18k and 24k gold and can't wait to buy from them again
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March 2022 by vian tv (VIAN TV)
Very good
