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March 2024 by Tim Mitchell
Mail delayed over a month costing late fees.lm angry and disappointed
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February 2024 by Phil
sent a pkg back on Jan 5th, going to NJ, checked online pkg is "still moving thru the system" and its been 12 days sent I sent it. Called the 800 number, never could speak to a live person, so their system was abslutely useless, then I called the local Cedartown post office to get info, and they would never answer the phone. The USPS is useless, should close them down and just just 3rd party mailings....just terrible
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December 2023 by Coots Reboots
Received notice for my delivery yesterday that "the customer requested the package be returned to the post office to be picked up." I did no such thing. Notification was posted at 7:33 pm. I was home. Went to the post office I'm Cedartown and the clerk went to look, came back empty handed saying that courier was taking packages out because it was dark to deliver last night.Another clerk came out with my package as I was about to leave with the rest of my mail. Needless to say I was pretty angry. I'd have been more angry if I'd gone home thinking it was there and it being delivered late again. Our mail doesn't get here usually after 5:30 to 6:30 pm.
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November 2023 by Chris Shealy
Smooth transaction but the employee was kind of stand off'ish and matter of fact kind of person when I inquired about services offered.
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August 2023 by jeff williams
The most horrible service ever. Won't deliver packages to my house. I have to pick them up at the post office. Just pure lazy
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June 2023 by Kareema Isaac
I would definitely give them a zero. My grandparents paid $35 to get the package it’s sent out on Monday to get to me on Wednesday. They talk to the lady directly and she said I should receive it before six. I have not received it it is Thursday. It’s still nowhere to be seen, they always leave my grandparents mailbox open and they always send the incorrect mail to us or us in our mail to the other people in the neighborhood. They are terrible. They need to work on customer service. They do not answer phone calls. They need to be revamped, revisit, and re-educated on proper process of customer service. I am highly annoyed. My grandparents are over the age of 80 I feel like they were miss used in that they scammed him out their money.
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February 2023 by June J Rezzino
Terrible!!! We paid 25.00 to have a package delivered in 3 days to my daughter and Granddaughter. They placed it in the wrong bin and it ended up in Illinois instead of Pennsylvania!!! Package has not moved in 2 days and I definitely want our money back!!!!!!
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October 2022 by Antoinette Zahralban
Packages are not being delivered, important mail is not being delivered, I don’t get it. No answer on the post office number. What do you do?
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October 2022 by Roger Hutchins
No line but Noone at the window and I had to wait for 10 minuets even though I rang the bell for service 3 times.
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October 2022 by Samantha Hale
They are the worst in the country. Never answer phones and talk to you rudely when you drive all the way to the post office.
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September 2022 by Nikki Bentley
Tim & Ashley were super helpful with my large # of items to ship
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May 2022 by Tina Michelle
Well the postal workers drive holding their phones and talking while delivering the mail.You call the phone rings 45 min with no answer, you go there and they are as sweet as can be BUT NEVR FIX THE PROBLEMS!!Why aren't the police doing their job and stopping and giving tickets to these people BEFORE THEY KILL Someone because they are not paying attention and talking on their phones!!!
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April 2022 by Sedrika Barrett
March 26 2022 At approximately 11:26/11:30 I got a message saying my package was in the mailbox. Went outside NOTHING was in there. So I said ok maybe it’s behind an will be here Monday since it’s Saturday couldn’t call because they ain’t open an don’t run on Sunday . So Monday gets here still no package, I go up there questioning about it , the clerk look it up an say it was delivered somewhere else . An tells me he will have his manager contact the driver to get it back an they will give me a call . NOBODY EVER CALLED! so I give them a call She say the package was delivered which it wasn’t . And She was very rude an told me ain’t nothing she can do about it . So I call someone over them ! An the person over them definitely said YES THEY CAN! if I didn’t Recieve the package it is left on them , so now I am having to do all of this to get a ticket written out because I can’t even count on the local post office to deliver my things correctly. An this isn’t the first time , last time it what mishandled a good citizen called an returned it .
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February 2022 by Carolyn Mull
Ive never send a delivery service like Cedartown postal service or Our my mail person. I’ve had some great one over the years but I dont know who they are hiring now but they dont care. He/she crammed everything they can even if it’s hanging out because they don’t want to come up our long driveway. I don’t have dogs so that’s not a problem. Last month we had 12 different peoples mail in our box. Everyone who lives on our dead end rd and then the main rd. I’ve learned they have to deliver every piece of that days mail so they scan that they delivered when they didn’t, or they say it undeliverable or just they put mail in s’ones box. I’ve never seen anything like it. But I love going in our PO such A sweet group of guys that wait on me. I’ll give them 4-5 rating.
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December 2021 by Vanessa Meador
Incompetent! Worse delivery service I have ever seen.
