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October 2023 by letittia powell
Never have used Polk Veterinarian and I needed my female dog Honey spayed, I called and asked several questions about the process and cost. I had all questions answered in depth and set an appointment. The front desk attendant was nothing short of amazing. I'm disabled so she gave me a window period to accommodate my family's work schedule. She came from behind the desk and sat down with us, to gain Honey's trust eventhough she was making a low growl. I was encouraged to call whenever I felt to check on on her, I was also informed that I could let her stay an extra day to make things easier for me. and my family. I was felt very at ease and was pleased with everything that was done to care for her and she also received her rabies shot and was treated for fleas and ticks.I inquired on treatment for my other dogs and was given the cost for them as well. I will definitely continue to be a customer of theirs.
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October 2023 by tara cobb
I cannot say enough good about Polk Vet Care. My pup was in a fight on Wednesday and showed progressive signs of infection, including swelling in his legs, which kept him from being able to walk. I called them Friday morning, they didn’t have any appointments available but she told me to bring him and drop him off; they would work him in between appointments. They did just that!! They got him all cleaned up and got him some meds. He was home by 2:45 that same day and getting back to himself. Thank you from the bottom of my heart for taking such great care of our baby!
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October 2023 by Garvin Ashley
They say they become a veterinarians because they like animals and want to help them . Yet you call about getting a prescription of antibiotics for a dog with a abscessed tooth that want let you look in his mouth and they say the only way they will help is to set a appointment and bring the dog in to be checked. So they can get more of your money because they like it better than helping animals. Never heard of a dog dying from a low grade antibiotic. So take your animals to someone who really cares about animals.
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September 2023 by Tyler G
After having some bad experiences with the other local vets, we wanted to see how the experience with Dr. Hughes would be. Now, he's our regular veterinarian and I've always been pleased with the care our animals have received and the service from his staff. Some of the negative reviews on here are unfair, and I just want to throw my opinion on here that I trust them completely with the care of our animals and you should also.
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May 2023 by Keith HARDIN
My first time visiting Dr. Hughes and Polk Veterinary Care was an emergency situation with my Lab mix, Sam. At the age of 12, he experienced multiple seizures over a 2 day period. Monday morning I just showed up and told them my situation. I was treated like family and Sam was seen immediately, diagnosed and prescribed medication. The exam was thorough and Dr. Hughes was detailed in his explanation of possibilities. I was very pleased with the service and hospitality of Polk Veterinary Care, LLC.
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November 2022 by Faith Kipfer
No vet in the office at all i had emergency situation during hours and they turned me away. Shouldn't even be a vet if ur not going to help animals my dog died because it says emergency vets on ur website false advertisement someone needs to get a lawyer for you to fix that
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July 2022 by Sandy Fox
Stormy is our 4.5 month old great dane puppy. I kid you not she loves going to the vet. All the ladies up front are super nice and friendly and Doc is great. We were there today for another round of regular vaccines and Sky, the vet tech was awesome ! We highly recommend them to anyone looking for a vet.
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February 2022 by Kim B.
Du. Hughes is the best and so is all the staff here. I have a dog that is scared of strangers and very defnsive. He was muzzled the first time in case he tried to bite, but they are so good with him he doesn't mind them at all. Very reasonable and so cooperative when Chewy contacts them for prescription meds.
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November 2021 by Angel Mcclanahan
Just called to ask a few questions about a stray cat I’m trying to help. He had been attacked by something and he has an open wound on his foot and looks like the bone is broke and it’s infected. She said I can clean it. So I asked how much would it be if I brought him in to be seen. “Oh well I’m booked 2 weeks out so I suggest calling around and not waiting that long.” Ok you are a vet and you are suppose to help and care for animals. Really that’s is awful. I have used them in the past on my own animals only complaint was there bad attitudes but this drew the line. I will never use them and hopefully this review will have you think twice and find some one else. I would give 0 stars if it was an option.
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October 2021 by Craig Terry
Great Experience! They are always so caring and take care of my babies! Especially Crystal! She is amazing!
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July 2021 by Sarah Pirkle
He's the wandful doctor doo little , and save my animals many of times , I miss he being are vet now that where back in rome ga again , we may start using him again ,
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July 2021 by Joyce Jarrell
Rude staff!
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June 2021 by Angie Radley
This was our first visit and you can tell they really care about animals and they took great care of my ‘old gal’, Shae. I definitely recommend these guys!! I’ll be taking all 3 of my babies here from now on.
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April 2021 by Kelly Easterwood
We took our cat to have him fixed and the staff was professional and kind. I would definitely recommend them.
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March 2021 by Brooke Salinas
They do not care what so ever about you as people. All they care about is money. If you don't have money or make a visit they don't have time for you. So rude to the point they hung up the phone on me multiple times just for asking questions. Dr Hughes is good but he needs new staff members!!! Would give 0 stars if I could.
