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March 2024 by cindy swafford
On March 12,2024 nailed 3 envelopeswith payments inside Post Office drop. It is March 28 ,2024 none have been received as of today,had to pay companies over phone due to cut off of service. They do not answer phone, goes to fax or busy signal. USPO customer service said probably lost ,could physically go back to inquire about .Put purchased stamps on and trusted the inside service .Not the first time but from another location.
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March 2024 by Edward Casey
Friendly, helpful staff. Always willing to go above and beyond to accommodate my postal needs.
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October 2023 by Donald Hedrick
Never any problems. Friendly.
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June 2023 by Mark J
Put my granddaughters birthday card in the metal box in front of the post office 12 days ago and she has still not received it.
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September 2021 by Chris Brown
where do I start ,they have lost packages , we get other people's mail
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June 2020 by Cody Bell
Dozens of packages delivered to wrong address and some are non refundable. Hire adequate employees who can do their job
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February 2020 by Angela Cronch
Great service..beautiful little town.
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September 2019 by Carolyn B.
I would give them 0 zero stars if I could! I sent a package from Milwaukee, WI where the local clerk coded the wrong ZIP on my package. This error routed my package to Cave Spring. A week later, an intercept order was placed (for which there was a fee) to redirect the package to Atlanta. The Cave Spring postal office verified that they had received the package, which clearly stated Atlanta, and they also received the intercept order. From that point on, they have no idea where the package went & what happened to it! According to USPS, I am only entitled to a refund of the original postage and intercept fee, but not the $78 dollars for the cost of the merchandise. I have receipts for the contents & pictures in addition to copies of the tracking & intercept documents. What kind of hick town is Cave Spring anyway?? Thoroughly disgusted with the postal service in Cave Spring as they couldn't even redirect the package to the correct location in Atlanta. Even I can look up an address on the USPS website to obtain the correct ZIP!! Can these people not read??
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August 2019 by janet wheeler
Doing great job as far for excellent credit.
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December 2017 by Amy Ruhlen
Amazing customer service!! They know you by name and take good care of you... Love having that old school personal touch that so many other businesses have gotten away from.
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December 2017 by Jessica Lansdell
The town of Cave Spring is a beautiful, quaint, & charming with call backs to simple counrty life, which is fine enough, but its businesses need to get with times. I was supposed to have a parcel delivered on Monday 12/4 via usps. I had a doctor appointment & was not home, so my parcel was unable to be delivered. In addition, my hubby forgot to put the dog on the chain in the yard versus putting him on the porch next to the front door. That afternoon, I received an email stating that I could reschedule for a redelivery, that is what I did. I rescheduled for Tuesday 12/5. (I also made sure to put my dog in his kennel.) I did not receive my parcel & I am wondering what the point was of my being given the option to reschedule online if it was just going to be ignored. Now, my husband has to make an unnecessary trip into town to pick it up. Please get it together! This is neither quaint, nor charming.
