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“I have been with Synovus (and when it was CB&T) for almost 50 years and if ever I had a problem, it was taken care of immediately. I can’t imagine banking anywhere else.”
“Best Banking Experience I have ever had. I was provided with excellent advice and customer service. The employees here really care about their customers and make sure you understand everything that goes on with any account you may have. The bank manager is absolutely amazing and extremely knowledgeable, she’s really involved with her customers and always super friendly makes me feel welcomed anytime I need help . Definitely my primary bank now!”
“Amazing customer service at this branch. The ladies here make you feel like family. I moved to another state and will keep this branch/bank forever because of them. Thanks ladies!!”
“I've never had a problem while banking with Kinetic. I wish you could add more than the noted amount to the Christmas fund, but other than that they are good for business and banking . Thanks Kinetic”
“Magan & David are more than AMAZING!!! They were not only patient, but they are customer-oriented problem solvers! There are many banks, and even many Regions locations, but Regions on Whittlesey Blvd is THE ABSOLUTE BEST!Coach Dewaynelong-time SATISFIED personal and business customer”
“Me and my wife had a great experience when we visited this branch recently to open an account. Ms Kennyatta assisted us at every step of the process in a very friendly and professional manner. She even gave us some tips on how to establish and maintain a good credit score. Later on,she called to follow up with us to ensure everything was okay. Thanks for being such a big help.”
“Such a joy to visit this NFCU location. You are always greeted warmly as you enter. The customer service agents are friendly and very helpful. I wish there was a branch closer so I could enjoy the service more frequently.”
“Very professional and courteous. I was pleased with the efficiency of the staff and how knowledgeable of banking policies and procedures they are. Made switching banks easy and enjoyable! I love how well they treat my wife and assist her with her business accounts too!!!”
“MS. DAWN-MARIE HERRAS is a wonderful person and has absolutely provided me with the best customer service I ever had with Wells Fargo!! She made sure everything was correct and made sure to update my information during my visit. She even went the extra mile by calling the 1-800 customer service number for “ME” to fix an online banking problem that I was having. She saved me from future hassle of creating and driving to future appointments which will no longer be necessary. If only I stayed in the Columbus area, I would only go to her for my personal banking. Once again Thank you so much!”
“Sometimes it is easy for employees to forget the customer is the reason they have a job. One can get so caught up in the mechanics and rules of the job that the customer is unnecessarily ignored.”
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“I liked banking with them unfortunately they don't have enough branches or atms around the city so my acct closed out since I couldn't get all the way across town to make a deposit into the acct? I will be banking with them again when I am mobile again”