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April 2023 by Crystal S.
Ken rose is amazing! He's very professional and the car was fixed perfectly! 10/10 call him with any of your needs
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January 2022 by Madel Ketterer
My daughter hit a deer and Straight Line was recommended by my ins. Ashley was absolutely amazing and was on the ball to find parts and keep us updated. They were professional in every way.Services: Body & Trim
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October 2021 by Brit England
Dealership took my 100k truck here to get a scratch fixed. The truck came back covered in white dust inside and out. Also the inside of the truck stinks of paint. Now I’m gonna have to take it to a detail shop to get it cleaned up and try and get rid of the paint smell. Doesn’t look like they take pride in their work. After doing a job you would think they would clean the truck up. I don’t recommend this shop. Find some other place that will take care of your vehicle.Service: Body & Trim
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October 2021 by John B
Partially popped off part of my front bumper. Ashley was great she didn't make any promises and advised they would have to take a close look once they had it in the shop. They ordered a few parts and got it fixed at a great price and looks good. Another body shop suggested them.Service: Body & Trim
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September 2021 by Denise Lindsey
I hit a large chunk of truck tire on 285 traffic was heavy so no avoiding it,it messed up the lower valance and lower grill, my brother is a regional manager for PPG, he said he was impressed with Preston's shop, Straight Line Collision, he knew the high quality of materials they use and employees experience and proficiency, being from Fl. the advice was dead on I could not find a flaw with the repair, I'm very very well pleased with the outcome, beautiful shop clean, a very good sign of quality.
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September 2021 by Danielle Centers
I was involved in a minor accident a few months ago and GEICO referred me to this place to get my repairs. Initially, I had a great feeling about how things were going as everyone was very nice and were very helpful upon my first interaction with them. After two weeks in the shop, I was alerted that my vehicle was ready for pick up. As soon as I got into my vehicle ready to go, there were a couple of issues before I even left the lot. Codes that were not cleared, a piece missing in my passenger side door, and my floor mats gone. The next day, my car was ready after these issues were fixed. Again, before I even left the lot, my back passenger door had a piece hanging out and I noticed my license plate holder was missing (not a huge deal but attention to detail). Although they were apologetic, it rubbed me the wrong way. Anyway, it is now August and I noticed an odd noise coming from one of my back tires the other day. Figured it was something minor that would resolve on its own as it wasn't a consistent thing. But, on my way home yesterday, I felt a very heavily wobbly motion in the back again. Upon further inspection, 2 of my lug nuts were very loose and 3 were completely gone. (the side that they worked on) so whoever removed my tires I am assuming to inspect repair, didn't tighten them all the way back. I am glad this was noticed before something serious happened. I say all this not to discourage/disrespect the owners and workers because again, they did a great job ultimately. But, to let you guys know in the future to be more detail orientated before you return a vehicle to a customer. I don't believe it was intentional but it was all preventable.
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July 2021 by Ariel Clay
This company is unprofessional and does not follow their own values or believe in treating people equal. The treatment we received from the owners of this business was completely intentional and quite frankly a violation of our rights. We have tried to solve the issues with them to no avail and now have acquired legal counsel. The conversations had with the owners of this business consisted of profanity, violence, harassment, racial statements and even attempts to strong arm us. Do NOT do business with these people. The solutions they provided us were based off of emotion and ego's and not the values on which they claim their company runs on. Someone you can trust. NO!!
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July 2021 by Ariel C.
This company is unprofessional and does not follow their own values or believe in treating people equal. The treatment we received from the owners of this business was completely intentional and quite frankly a violation of our rights. We have tried to solve the issues with them to no avail and now have acquired legal counsel. The conversations had with the owners of this business consisted of profanity, violence, harassment, racial statements and even attempts to strong arm us. Do NOT do business with these people. The solutions they provided us were based off of emotion and ego's and not the values on which they claim their company runs on. Someone you can trust? The answer is NO!!
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July 2021 by Stephen C
I had my vehicle detailed at Straight Line Collision after the VW dealership left a horrible smell in my car’s interior. The team at Straight Line did a fantastic job! The smell is gone and my car hasn't looked this clean since the day I bought it. All the staff are incredibly professional and kind. Highly recommend, 10/10.
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May 2021 by Allen Robinson
Had a wing put on my Acura..Awesome Job!Great Experience.The owner and staff super nice.Satisfied customer!
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May 2021 by Sarita Johnson
The staff are very friendly and professional. They take the time to explain your repairs or whatever service you are getting to you. This gets them a 5 star rating because most companies don't take that time for understanding and make the customer feel at home. I really enjoyed talking to the staff that I met and they did an OUTSTANDING job on the front end of my car!!! Highly recommend using them for your car repairs!Service: Body & Trim
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March 2021 by Jessica Jayko
Thank you Straight-Line for a great experience and work on my SUV . Fantastic customer service ! A+
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February 2021 by Katie Hardy
Everyone here was so helpful and proactive in getting my 4Runner fixed. They helped me organize and obtain a rental car and when I picked my 4 runner back up it looks like I just drove it off the lot. I had a windshield, windshield wiper and some dents/paint fixed on my hood and they not only fixed the repairs but also cleaned and detailed my car. Would definitely recommend
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January 2021 by Saretta Strickland
The repair job on my car was great. Jacob’s customer service was great as well. Any issue I had, he kept me in the loop of what was happening and followed through til I was completely satisfied.
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January 2021 by kevin charleston
Sent my car here for collision repair. Not only did they treat me like I was their only and best customer, the repairs to my vehicle were great..looks like a brand new car. Relieved my stress from the accident by taking such good care!
