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January 2024 by Julie Bingham
Salesman was helpful. Delivery and set up went smoothly. The guys were great! Now I hope the mattress will be just as good.
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December 2023 by Mark Brock
We just moved here and sold our spare bedroom stuff before the move. Matress outlet had 10 different full beds to choose from which helped us to quickly make a decision. We really liked the wide selection to choose from. We would definitely use them again!
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December 2023 by Doreen Cannon
Joe was so nice & patient. I needed a Queen & Full size at a cheap price, but not a cheap mattress! Satisfied customer, who will be back.
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December 2023 by Mike Shuber
Great experience! I was in and out in 15 minutes with a mattress, box spring, mattress pad, and a NICE set of sheets and pillow cases! Great prices and great people! Thank you!!!
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November 2023 by Cindy Cochran
If they had a 10 star option, I'd pick it. Jimmy and Kelly were great to work with to get me the perfect mattress for our needs. Great service and great price. Very satisfied customer.
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October 2023 by Mom Davis
Have bought multiple beds from the Cartersville store. Always a good experience. They are knowledgeable, very pleasant to work with, not pushy at all. Can't beat the price either. Don't buy elsewhere untill you come here!
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October 2023 by Summer Buchanan
This was my first time buying my own mattress and The Big Mattress Outlet made it so easy and stayed in my price range but i still got a comfortable bed! The buying process was simple and we walked out with a mattress in less than 30 minutes!
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August 2023 by Patricia Strickland
Jimmy was very helpful & knew about every style of bedding. I had educated myself the night before with notes, about different types of bedding, he was right on the mark explaining and very patient with us. Prices were inline with other companies. Good place to do business for bedding. He was not pushy but informative. Warranty on base purchased was longer than others we visited. Big Mattress Outlet will be our go to place for bedding.
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August 2023 by Harry Bergwall
I believe Jimmy was the person who helped me select a Pillow. He was great! Never rushed me. Let me take my time and gave me honest opinions. I would definitely recommend him and the store. They had a better selection of pillows, much more than the namebrand stores. It’s nice to find a store that has a personality and helpful personal in this age of non-service.
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August 2023 by Brittany Nelson
We just purchased a mattress from The Big Mattress Outlet/SOS. We have always purchased our mattress from this location. Although they are under new ownership, the service is still amazing! John was very helpful. He was not pushy trying to get you to purchase additional items. He did make helpful suggestions leaving it to us to make the decision. The best part is that they are in our hometown. You do not have to drive an hour to find a quality mattress. Delivery is estimated 2 weeks, which is very reasonable. If you need a new mattress, you need to check out The Big Mattress Outlet/SOS!
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August 2023 by Candy Kelley
We are extremely happy with our experience at the CARTERSVILLE location. The guys there helped us with our queen and full size mattress purchases. They made the paper process easy and their pricing is way more affordable than other places. Thank you so much.. we will be back.
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August 2023 by Joseph Nelson
From a former owner of a furniture business in Cartersville, Ga. I am extremely happy to have done business with John. Excellent communication with me and my wife. Made us feel at home and did not try to push anything on us. Easiest purchase I have ever made. Thank you sir!
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June 2023 by Bethany Ross
We have bought mattresses from Big Mattress Outlet three times and have been extremely pleased with their service each time. Their costs are quite competitive and we get a better quality mattress for a lower price than we would at Costco. They deliver for a reasonable price and bring the mattresses into the house. Great service! They are our go-to for any mattress needs. I highly recommend this company!
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June 2023 by Blair Flanigan
Our family has been purchasing mattresses from SOS for many years and have been extremely happy with the price, customer service and friendly (no pressure) atmosphere. Don’t be fooled by the small town look on the outside! SOS has the newest (and the discontinued), high quality mattresses you’ll find anywhere at a great price without having to leave Cartersville or buy online. Even the hybrid mattresses are here!Definitely a five star experience. Thanks again SOS for another comfy night’s sleep!
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June 2023 by Vanessa Gibson
The staff was super helpful! They helped me find a mattress that would work best for my back and hip! They also helped me find the best mattresses for my teenagers! Friendly and kind!
