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January 2024 by Rick Duff
This was an easy sale. My sweet wife wanted a red, used Tahoe..loaded. I couldn’t find anything near Pensacola, so I searched on the web to find it.I called, spoke with Marvin, and put a deposit on it.We drove up to Cartersville, met Marvin, and test drove the 2020 Tahoe. I inspected it, we went inside, and signed a document or two. We were then escorted to, and met Ferdinand, and after a half a dozen signatures a a Document pad, we were done!Robert Loehr is an EASY to work with dealership, whether your looking for a new, or used vehicle, go see Marvin, tell him Rick and Maggie said hi!!
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January 2024 by David Cathcart
Buying my new Jeep was the easiest vehicle purchase I have ever had. Ryan, Lydell and Muhammad made the process smooth and easy. Thanks to everyone for a great experience.
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January 2024 by Hank Hayes
My fault for giving them the opportunity to screw me over more than once. On multiple occasions my vehicles have been returned to me in worse condition than when dropped off. And they have kept my vehicles for MONTHS. This has got to be the worst service department I've ever used. DO NOT LET THEM TOUCH YOUR VEHICLE! I do not regret purchasing my vehicle from the sales department but service should be ashamed of themselves.
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January 2024 by Russell Devane
Todd, my salesman, was great, very helpful, and answered all my questions on the spot. I wish I could remember all their names, the Sales Manager and the person I sat with to sign all the paperwork were all fantastic! Very stress free, quick, and easy purchase. I know where I will be going from now on to purchase a vehicle.
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January 2024 by Edward Gamberg
The dealership was awesome on my new purchase. I went in doing my research on my new purchase and trade-in and in the end was very satisfied with the deal we ended up with. I'm very happy with the purchase and would not hesitate using them in any future purchases. Thanks Mo and the rest of the team!
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January 2024 by Daniel Pinson
Heath is a friend I made through my needs in the car fixing and buying world. He’s good because he listens to what you’re in need of. He’s GREAT because he sticks with it until he has found exactly what you asked him for. I’ve called on Heath for 8 years now. I started with service items and now I’ve bought 3 new cars from him. I’ve never had anything less than exceptional service from him.
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January 2024 by Brittianey Yother
What and amazing team and process! Lydell and Hugh were God sent. I ahev never been so pleased with a buying process. I would highly recommend this staff and dealership. Gorgeous cars. Great prices and friendly. You won't regret it. Praise the Lord that after driving 400 miles and stopping at so many other dealerships that this was the last and final. Thank you gentleman. John also made the financial aspect of paper smooth as well. God is good.
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January 2024 by Brandi Maple
Thank you Morgan Simmons and the service department team for taking care of us so quickly. We ran into problems with our truck while pulling a horse trailer. They got us all fixed within a few hours and back on the road again for our extremely long road trip. Everyone was so wonderful and friendly, thank you all again.
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November 2023 by Michelle Woodall
They done an excellent job of getting us into a truck that would work for us. I would do business with them again. They went above and beyond for us.They have excellent sales Crew. I would highly recommend them
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October 2023 by Jeremy “MAJ DAN” McGhee
If I could leave 0 stars I would. This review is strictly for the Service Department. I had an APPOINTMENT for 09:30 A.M. October 27, 2023 for an Oil Change and tire rotation my wife took the vehicle to this location and arrive around 09:15 A.M. My wife called me at 11:40 A.M. and told me she was still waiting on our vehicle.This resulted in her missing a work meeting which she she was written up for later that day. She works one Pacific Time so her work day doesn’t start until 11:00 A.M. She went to complain to management about the inefficiency and total disregard of her time. They responded by saying the services we were there for would be free of charge.HERE IS THE KICKER!!!She walked outside after her conversation and noticed our vehicle was being pulled around. But it wasn’t to give her out vehicle it was to get the services done time is now 12:00 P.M. give or take. Needles to say we never ended up getting out service done and a whole morning was wasted when we had an APPOINTMENT at 09:30 A.M.She asked if they would honor the comped service on a later day and the service manager she spoke with gave her a hard time but stated they would honor it. I called to speak with the service manager after speaking to my wife and was told I would be given a call back. That call was never received.If you value your time and your vehicle isn’t under a dealership warranty, I recommend finding somewhere else to have your vehicle serviced.0 Stars for me!!
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October 2023 by Celeste Archer
No haggle, easy buying experience. Good inventory. Moe helped us find and drive away with our perfect car. Would recommend to our closest friends. If you are looking for a new or used car, go see Moe at Robert Loehr. He will take excellent care of you
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October 2023 by Carissa York
Tim White is the best there is. He sold me my first car 3 years ago and I traded and purchased my dream car yesterday. Smooth and easy transaction. Top notch facility. I will recommend everyone I know.
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October 2023 by Sabrina Morris
Wonderful experience! The staff is awesome and genuinely care about helping you find the perfect car. You’re not just another sale to them. John was super personable and a pleasure to work with.
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September 2023 by MaryBeth Sweeney
We had a great experience buying our used car at Robert Loher CDJR! From the moment our sales associate Hugh Evans greeted us, everything went very smoothly. They negotiated fairly and took care of a few minor items on our car before we picked it up. When we picked up the car not only had all of our issues been addressed, but the car was presented to us with a full tank of gas.We highly recommend this dealership and would not hesitate to buy another car from them.
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September 2023 by Ann Marie Jenkins
Highly suggest coming here for all of your car buying needs. Everyone was so nice and friendly when it came to picking out the best car for our family. It was such a smooth process and we are very satisfied. Couldn’t thank these guys enough!