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March 2024 by Stephanie Smith
The place is dirty. There’s packages everywhere, you have to step around them. While my fiancé was talking to the guy who works there (who was extremely rude by the way) a bug crawled on his hand! It worth it to take your packages somewhere else.
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February 2024 by William Woodard
Absolutely phenomenal! Has saved my companies butt a fair number of times.
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October 2023 by Mark Thomas
Convenient location. Good hours. Always friendly. You can drop off both FedEx and UPS here. Love the place!
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September 2023 by Jenniann South
Refused to accept my Fed Ex return that was set up by Fed Ex. I don't understand how they are an authorized ShipCenter if they won't ship your package. Very Disappointed! Now I am having to drive to Acworth. SMH!!!
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May 2023 by Barbara Bailey
Organized caos in there. Looks a mess, but pwner knows where everything is and gets it all done and is super nice.
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March 2023 by Timothy Berube
I like supporting small businesses good service looked like owner ill be using them from now on support your local mom-n-pops
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October 2022 by Alex Ryder
Great service, always friendly. Seemingly FedEx deliveries get there faster if shipped from this location!
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June 2022 by Mecca Hershey
Always friendly fair prices and way faster than the post office on what services he provides. Love going here
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May 2022 by Marie Warren
Have a rental mail box here. Todd is always helpful, attentive, and kind. If it of town, hell forward your mail. Have packages to mail? He works with various carriers. Everything is set up for convenience. Highly recommend.
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May 2022 by RICHARD J.W.
Todd is always friendly and smiling.
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November 2021 by Jane S.
The owner is very nice and helpful. However, I don’t think he ever vacuums the floor. It’s a mess. Can’t imagine why he doesn’t take more pride in his store? He must never have heard the saying “you only have one chance to make a first impression”. I guess he knows that I, like many other customers, choose to look past the dirt, for the convenience of the location and good service.
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September 2021 by Paul R
Any time I have done business at Mail Pouch I have been helped fast and never had an issue with a pick up from the location. I will recommend Mail Pouch to anyone needing a place to do their FedEx or UPS services. Best suggestion is to give the Mail Pouch a chance and see for themself. Great service, reasonable prices, daily pick up and deliveries.
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September 2021 by brigitte keeler
The owner guy here is such a pleasure to have around. He literally will take care of every part of whatever need you walk through the door with while you take a seat and wait comfortably. Above that, he is super kind, quick, and efficient. I definitely recommend this place if you need shipping/receiving services, notaries, faxing, private mailboxes (that accept any and all kinds of mail/packages by the way). I'm pretty sure he'd even help you with something unrelated to what he offers! Definitely gonna make myself a regular. Thanks for making my life that much easier, lol
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June 2021 by NetworkByMatt
Extremely rude. Fiancé needed to send off her ring to get resized. This fella shoved a cardboard envelope in her face and told her to slide the engagement ring in a cardboard envelope.Told her he’s been doing this for 12 years and he knows what he’s doing. She simply asked for it to be somewhat protected and he slams bubble wrap on the counter and said “Well come on, put it in there then!”.I’m so sorry for the people of Cartersville who have been met with poor customer service from THE OWNER for 12 years.Will never do business here ever ever ever again.
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April 2021 by Jessica “JB” Bishop
Went in this store for the first time ever to notarize some documents and mail them. The staff is so helpful and friendly and knowledgeable! Had no idea this store was in cartersville and I highly recommend it and will definitely be back!
