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April 2023 by Paterina Scarlett
First thing no customer service. The lady that claim is her business is the worse. She knows nothing about doing tax despite she claims she been doing it for years. Go elsewhere waste of time. If I could give it zero star I would. So let me add to this I did seek consultation in Cartersville the location near to The Post Office. After your obnoxious rude staff/claim she is the owner, before even beginning she started to determine how much I could owe. Base on what I'm reading in other reviews everyone seem to own this place lol. It's just the worst I went somewhere else and had my taxes done, with friendly pleasant employees, you could learn something from them. Since y"all ilmannered individuals don't need customers why are y'all in business then why not just stay home. I had to do this reviews because she had me feeling as if I was bothering her and once I realize she had an attitude and I was leaving that's when she dismiss me. They are several other tax places in Catersville Georgia I suggest people please go elsewhere this attitude ain't worth it. ?
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April 2023 by Virda Catalano
Been with Liberty for over 5 years...they are fantastic! No hassle tax returns!
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February 2023 by Alaine Burnley
Thank you for taking your time with me to file me and my childrens taxes it meant the world to me and them y'all are a great company
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February 2023 by Bobby C
Heather Shirley was very friendly, explained all the details. Make sure I understand. It made the whole process very simple. Highly recommend Liberty tax and Heather for your taxes.
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February 2023 by Chrystal Dupree
Ms. Heather was very helpful when I got there it didn’t take to long go get your taxes done by her ASAP
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February 2023 by Christopher Wilson
Good service fast and easy well done and really courteous thank you liberty tax recommended for all tax needs thanks Heather shirley....
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February 2023 by Thelma Marshall
She was wonderful, helped with so many technicalities. Thank you transition was great.
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February 2023 by Jessica Cline
Heather and Ben are always such a wonderful help through this entire stressful process. I dont know where I would be without them!! I always suggest others come here to liberty cartersville.
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January 2023 by Laura Hall
Heather and Bill is absolutely amazing!! I have been using them for 6 years and would not change a thing!!
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October 2022 by Rhoda Fults
I was told a price in April 600 dollar and file an extension and give them 100 for that. In June I spoke to the I guess owner she said that it was 800. Then when i spoke to her again a month later is said 700 and on Oct 15 2022. The price went back up 829 and this was through email and i was explaining that the prices keep changing. She got an attitude and the proceed to say you can come and get your paperwork tomorrow I'm tired of having problems with the invoice. Then I explained to her I don't have no problem with making a payment but the price is keep changing and this is not the same person that worked on my tax return when I came in April this is the owner. Just bad customer service and she know the taxes is due by the 18th October.
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October 2022 by gary fults
I wanted to said thank you to Healthier for turning my wife away you save us $419.00 Thank you
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April 2022 by Laura Adams
Heather is amazing, this is my second year using her and extremely pleased with her service. This location is A+ across the board. Highly recommend!!! She goes over and above to take care of you and get you the maximum refund…
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March 2022 by Rodney Tucker
I had a great experience with drew very easy going made me very comfortable as well quick as well.
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March 2022 by Carmen Hardin
They offer a $50 incentive for doing taxes at Liberty...conveniently for the third time I missed the eligibility date for this by one day .They made it right by crediting me $100
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March 2022 by Tonya Jenkins
I absolutely love liberty tax Heather and Ben are amazing and I would recommend using either one of them to prepare taxes!! They are so kind and caring and take their time to make sure you feel appreciated as a customer!