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September 2023 by bubba bailey
The mechanic was unprofessional and don’t know what he doing. He says one thing and mean another. He tried to get over on my sister and we already paid and got proof of which he trying to say he didn’t. He fixed something that he wasn’t supposed to without permission and trying to charge extra for the labor. I understand if he called and say another problem and we give the green light to fix it but he didn’t. He had the cars for months and keeps promising us that he will have it fixed . I recommend nobody to go to this shop ever.
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August 2023 by Reginald Bailey
One of the best mechanics in cartersville and very honest. Thank you Keith.
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September 2022 by Jay Wise
He found the problem with our truck immediately, didn't charge us for his advice and sent us to someone who could help
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September 2022 by Luna Toons
I called and let him know that I needed my radiator replaced and that I already had the part. His exact words were “WELL GET HERE AS FAST AS YOU CAN AND ILL BE ABLE TO REPLACE IT.” I was only 4 mins away. When I arrived he then stated “oh no it’s gonna be about 4 hours don’t you see all of these vehicles in front of you?” I stated “well I don’t mind waiting 4 hours as long as I have somewhere to sit.” And he said “NOPE ITS GONNA TAKE LONGER THAN THAT.” I then reminded him what he told me about how as long as I got there fast enough he could replace it and he said “NO I DONT THINK YOU UNDERSTOOD ME BECAUSE ITS GONNA TAKE 4 HOURS” replacing a radiator only takes about an hour, he only had one person in front of me and the fact that he wouldn’t allow me to sit inside and wait 4 hours is beyond me. Terrible customer service.
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August 2022 by David Smith
I built Mr Russell's pool, and I learned who the best mechanic in town is. Mr Russell is by far, who I would trust with my vehicle, and money. Fast, friendly, and honest.
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August 2022 by John Ferguson
The owner and mechanic for my vehicle was extremely knowledgeable of what he was talking about. Friendly service with a great and reasonable price. I would highly recommend coming here. Very honest and hard working.
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July 2022 by Mark Stover
Keith is a good man with great stories to share. His is fair on his prices and knows what he is doing. I'm glad I found MY mechanic in Cartersville.
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April 2022 by Nira Nira
I called and let him know that I needed my radiator replaced and that I already had the part. His exact words were “WELL GET HERE AS FAST AS YOU CAN AND ILL BE ABLE TO REPLACE IT.” I was only 4 mins away. When I arrived he then stated “oh no it’s gonna be about 4 hours don’t you see all of these vehicles in front of you?” I stated “well I don’t mind waiting 4 hours as long as I have somewhere to sit.” And he said “NOPE ITS GONNA TAKE LONGER THAN THAT.” I then reminded him what he told me about how as long as I got there fast enough he could replace it and he said “NO I DONT THINK YOU UNDERSTOOD ME BECAUSE ITS GONNA TAKE 4 HOURS” replacing a radiator only takes about an hour, he only had one person in front of me and the fact that he wouldn’t allow me to sit inside and wait 4 hours is beyond me. Terrible customer service.
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February 2022 by Kailey D.
While having my car worked on the owner would not leave me alone and harassed my sister and I while we waited, asking too personal questions while being condescending to young women. Would not recommend for women to go to without husbands or fathers.
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November 2021 by Debbie Carr
I personally did not use Keith but my sister did, He completed the work on her car very quickly. Keith stood by the price quoted. Can't thank him enough for getting her car back so fast. Definitlely a trustworthy honest mechanic. We will be coming back here for all our vehicle services . Thanks so much Keith.
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September 2021 by Crystal W
Keith is super friendly, honest and knowledgeable with very decent prices. I’ve taken my car to him a couple times to have work done and will continue to do so. A good, honest mechanic is very hard to come by these days
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August 2021 by S Lane
Went to Keith to fix a brake issue Firestone mucked up and ripped me off with. Keith took me next day and literally dropped everything to make it right. He took the time to show me where the problems were with the other garage's work. I finally have someone I can trust - the price was a fraction of what I would have paid elsewhere. I HIGHLY recommend this place! Such quality and genuine care plus a great guy! A+++++Service: Brakes
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July 2021 by Susan Kimbell
Top rated with me and my family. Keith is honest and trust worry. And we will use him every time that we need to.
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July 2021 by Liisa Nygaard
Keith is the best! He's very up front and trustworthy which is very important to me as a single female.
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June 2021 by Carl Zook
I had both exhaust manifold gaskets replaced, Keith is a professional mechanic and done an excellent job. He is honest, dependable and very reasonable on his prices. I would definitely recommend him and will definitely use him again in the future. Great job! Thanks Keith for your great work.
