“My husband wanted to upgrade for my 25 anniversary. We picked out 4 different rings to make one cool set. Well first month the band split in half they have now for repairing. Well week later a diamond fell out. I only wear this set going out on a nice evening.To much for day wear. So with in 2 months 2 out of 4 pieces broke. I love the set very beautiful the people very nice. I’m just wondering about quality. So I’m sad and scared to wear any more pieces out. What if my 1.53 carrot falls out.Recap:They have fixed my ring the front desk was very helpful. I love my ring set it shines bright.”
“I’ve been a Kay Jewelers customer for awhile now , the Cartersville Georgia store has always been “my store” They have always went above and beyond to give me the best possible experience and excellent customer service.”
“I visited this location to get a few things and everyone was so nice and helpful. I was greeting when I came in and I felt like the staff took pride and care with each customer. I haven’t experienced great customer service like this in a very long time.”