Hotels in Cartersville, GA

“Comfortable, clean, no smell in the rooms. Set up like a motel. I recommend bringing a box fan along in order to drown out sound. The pool was adequate; a bit under-maintained but I would not call it dirty. A great price for what you get.”

“We just had our first stay at this particular location. We always travel with our dog so it is not always easy to find a decent hotel on our way from Canada to Florida. We ended up at this hotel because our usual one was fully booked. We actually liked it better and will stay here from now on. It was super clean room. Had the appropriate number of towels, good bathing products and a fridge. The location is excellent because it’s just a couple minutes off of highway 75 - so close but still away from it enough that you don’t hear the traffic all night. It has plenty of restaurants around it and it felt very safe and secure. The front desk staff was very friendly and even surprised us with a gift of 2 water bottles. It was a great stay. The only thing that might take it to the next level would be to provide a mini fridge that has a small freezer in it and we could have used an extra blanket or thicker duvet. It was still great though and we will be making this our stopover destination from now on.

Rooms: Clean, large, well equipped.

Safety: Well lit parking lot. In a populated place yet very quiet.”

“I'm a Hilton honors member for almost 2 decades. I booked a room through the Hilton honors site and planned on using my points to pay for the room. I had no issues in booking the stay, using my points and receiving my confirmation number via the Hilton honors site and also by email. I drove 1½ hours to the hotel only to be told they had NO ROOMS, THE HILTON SITE OVER BOOKED. I was told there was nothing they could do, no rooms available and there were no rooms available at any of the other family of Hilton hotels either. The desk clerk was extremely nice and said she was very sorry but there was nothing she could do. I had to turn around and drive back 1½hours at 130AM. I can understand, to some degree, about the possible over booking, but I do not understand , if my points were removed from my balance as soon, as I finished the booking and I was issued a confirmation number ....HOW CAN I NOT HAVE A ROOM ...MY POINTS PAID FOR THE ROOM IN FULL AHEAD OF ARRIVAL???
Here is the real kicker to this all; after calling Hilton honors guest services, mire hours later, I was given the run around about me canceling my stay ...therefore I would be charged for the room on my credit card for 'late cancelation' !..REALLY, ARE YOU KIDDING ME ? I WAS STANDING IN THE HOTEL TRYING TO CHECK IN AND THE HOTEL HAD NO ROOMS...I WANTED A ROOM THEY HAD NO ROOMS..THE HOTEL CANCELED THE RESERVATION WHILE I WAS THERE AFTER THE TOLD ME THEY HAD NO ROOMS... HOW CAN I BE CHARGED ... FINALLY SPOKE WITH SEVERAL OTHER GUEST SERVICES REPS. AND FINALLY ONE AGREED THAT I WOULD NOT BE CHARGED.. I ALSO WAS NOT OFFERED, EXTRA POINTS ON MY ACCOUNT, A COMPED OR DISCOUNTED STAY.. JUST A " SORRY FOR THE PROBLEM THAT HAPPENED, AND WE WILL ADDRESS IT WITH THE HOTEL STAFF SO THIS DOESNT HAPPEN IN THE FUTURE".

I wasnt looking for a handout, but when one drives 3hours, round trip,, after midnight to find there is no place for you to stay when you arrived due to anothers fault.. I don't feel being told 'sorry nothing we can do there are no rooms' is enough, especially for a so called valued honors member for over a decade. Hope they get it straightened out to prevent other guests from having to deal with the same problem.”

“Great place to stay with a wonderful office staff. Very clean, nice pool, and snack in the front would recommend to everyone

Rooms: Big rooms great house keep”

“Hair from the previous owner was left in the bathroom. The floor tiles have become unstuck and should be repaired. The window was very dirty. Swimming pool closed.

The crew is very friendly and nice. You feel safe in the hotel.”

“The people that work here are super friendly!

Noteworthy details: The staff were so friendly! From the front desk to the housekeeping! Keep it up!”

“Very affordable stay and it appears they were doing some renovations. The room was updated about 90% with newer beds, furniture, and TV. I think the only thing not new was the tub, but that may be coming soon. The best part about this location was the ability to park a truck and trailer. Would most likely be a 5 star experience once all the renovations are complete.”

“I really enjoyed my stay here. The room was clean and the room service was good. My key stayed working to my room for the whole week of my stay and that doesn't happen at most places.”

“My daughter stayed at your hotel on her return from spring break. Your staff were very helpful and accommodating. Thank you for taking care of them. It takes a village.”