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November 2023 by Alex Pacheco
Prompt service and kind attention during transaction made visit enjoyable.
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September 2023 by Dr. J. Carter, Ph.D.
Fantastic experience. Scott Hite knows his business and is so nice and accommodating. We appreciate his handling our financial affairs.
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June 2023 by Marlene Poore
Scott Hite very nice and very helpful.
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May 2023 by Sewell Scapes
Completely unprofessional bank. Worst customer service I’ve ever encountered. Was told by customer service I should open an account with a different bank. Never helpful in any way. Very Rude staff.
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May 2023 by Rhonda Bohannon
The friendliness and immediate response to my request is something rarely found today. At Ameris , the customer service is awesome and the loan process was amazingly simple. Thank you Scott H. In Cartersville for your service !!!!
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December 2022 by Brenda Clark
Employees are friendly and very knowledgeable. It is such a great place to do your banking
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October 2022 by Heather Drummond
I had a wonderful experience with you guys
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September 2022 by Regina Breed
Amazing customer service!!!!!
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September 2022 by R M
My BLACK husband went through the drive-thru today and was expecting a simple withdrawal. He asked for a withdrawal slip, provided his ID and then sent it. Upon the teller getting his information and looking into his account, she proceeded to question him about his ID, his address and that it didn't exactly match what they had on file. Mind you- the only difference is the address- name, DOB, height, weight and race is perfectly displayed. After he verified all the information she asked of him, they still managed to have him wait more than 15mins for a manager to override the transaction?? Since when do our ID's have to exactly match the address on file? We just moved, hell- we have to update our address within 30 DAYS!Been to several locations prior to this and never have had this happen! We've been with the bank since before 2011!! But since he was BLACK, that's what led her to question his transaction. RACIAL PROFILLING!!!Better believe we've called corporate and submitted a formal complaint.
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March 2022 by Annemarie Johns
Open a checking account with Scott Hite, he was very knowledgeable and help answer all my questions. I have used several America Bank mortgage lenders for several of my clients over the years. Love how they stay in contact with me and my clients. Thank you Annemarie Johns
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October 2021 by adam martin
Every couple months something new “goes wrong” with my account from the time my partner lost their card and the bank canceled mine instead to the numerous times the system has removed me as joint owner of the account resulting in hours of us at the bank and being told it was “fixed” to only be told I can’t deposit money because I wasn’t a joint owner. I am done with this bank. Their service sucks, the tellers are rude and their system is buggy as all get out. Don’t use this bank.
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December 2017 by Justin Davis
We chose Hamilton to be the bank for our business largely because of location, if I'm being totally honest, but we are very happy with the choice. The staff has been incredibly helpful and nice. They always remember me when I come in and ask how business is. They could be a little more updated with technology, which is my only complaint (come on, Apple Pay!), but I know that's hard to keep up with as a small bank. Overall, Hamilton has been a great bank to work with, and we look forward to a good, long relationship.
