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December 2023 by Shalita H.
Katie and Alexis were wonderful. Im new to cartersville and I went on Christmas Eve to get a phone for my daughter and they were so helpful and sweet. They both helped me out with finding the perfect device and accessories for my 10 yr old! Thanks again ladies!!
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November 2023 by Lonetta Essary
I'm an 80yr old senior citizen and DeAngelo helped me tremendously with my Google account. Was very professional and efficient.
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January 2023 by Jordan Dye
The young lady with glasses named Karishma? Was VERY rude and rushed us through everything also at the end charged us for the WRONG plan. Was not helpful at all and when I asked for the store manager she gave me a hateful attitude and refuse to get him. Now I’m having to go to corporate about all this. So if Alex the store manager would give me a call or reply back. That be great!
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December 2022 by Lillye Ivy
Karisma is the worst I asked for help and she treated me horribly I have had to travel from cartersville to canton just for help
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August 2022 by Dennis Gross
Came by at. 10:10 am on Friday 7/29 was not open. Lights on Open sign on, door locked
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July 2022 by Cindy Smith
Horrible customer service.This makes the 2nd time I went to pay my bill and they were closed during business hours.My husband had to show his ID to pay today.Worse customer service ever.
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June 2022 by Isabel Castillo
I never leave review but literally has the worst staff ever and does not care about there customer
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March 2022 by Linnea Twaddell
I was trying to pay my phone bill. Went to Cricket to use the wifi to make it faster, as the app said it had to be updated before paying to be sure it went through. Ugh! The guy working at the Cricket store had to put in the password on my phone for the guest wifi. Really didn't like the fact that someone I don't know had to have access to my phone. I should be able to put in a password for the guest wifi, when I am a customer. Then it took,I don't know how many tries, for the payment to go through. I have always been thoroughly pleased with Cricket, but lately I am not getting the service I used to receive. Reception has not been as good either.
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February 2022 by Deb Horn
I went there with an issue and left with that issue. The young lady really did not care about the problem at all. She never got off of her stool and sipped a giant drink the entire visit. I said "my only option is to get a new phone and change to a new carrier.. ". Her response was "yep". We have been customers with cricket for several years... I will be spending money elsewhere... Gave them 1 star because zero is not available.
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January 2022 by Winter Shine
Brittany is amazing at her job. She is so nice and very helpful.
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January 2022 by Hannah Carver
Christian is a amazing person and a amazing worker he help me out a lot today.
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January 2022 by Elaine Young
Brittany Super Awesome better keep her
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October 2021 by Melissa Evans
Cartersville is not known for good customer service in any business...but my daughter & I went into the cricket by walmart & Kevin greeted us & never stopped until he got our phone unlocked to use with at&t! he was so sweet, & went over & beyond! I hope his manager knows what he has! That young man needs a RAISE! Alot of businesses need to take lessons from Kevin! He was a life saver & did what several customer service people couldnt do!
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July 2021 by Destiny Kelly
They were i had most of my questions answered
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May 2021 by Mike Herrington
Good service