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December 2023 by Charles Evans
I had a set budget planned for upgrading my wife’s engagement ring for our 25th anniversary. The super nice staff showed me several diamonds. The shape of the diamond that I really liked was substantially more than my budget. I thanked them and left. I called back several days later to ask if they could order me the same diamond but slightly smaller to fit my budget. The lady remembered me coming in. She asked if I could hold for a second. She came back on the phone and said she had talked to the owner, he advised to sell me the original diamond that I liked for the price that fit my budget. I truly didn’t call back to haggle for a reduced cost. However he reduced the cost to fit my budget because they are just good people and believe in customer service. They didn’t have to do that. But they did. That good business model is hard to come by now days. They will always have my business and I will certainly recommend them to anyone.
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December 2023 by Kelly Shropshire
Amanda was very professional and helpful. I went in to buy my daughter Madison some diamond earrings for her 25th birthday. She was very helpful and thoughtful. She even mailed them for me. My daughter received them the very next day in Colorado. I was very pleased with the service and the price thank you, Kelly Shropshire.
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December 2023 by Dallas Hoskins
Really good staff and very helpful. They spend as much time helping you and showing you great deals.
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October 2023 by Marcia D. Smith
The two young ladies that greeted me at the door were very professional and courteous, they made me feel like I wanted to spend some money I enjoyed being in the store they gave me great service and I recommend anybody to come here and buy from this place you will be pleased.
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October 2023 by Jan Stinson
Great customer service. We have used them for many years. Kelsey is very friendly and well knowledgeable.
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September 2023 by Marcia Dent Smith
The two young ladies that greeted me at the door were very professional and courteous, they made me feel like I wanted to spend some money I enjoyed being in the store they gave me great service and I recommend anybody to come here and buy from this place you will be pleased.
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September 2023 by Alex Dumond
Great atmosphere to shop for Jewelries for your love ones. Definitely recommend !
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July 2023 by Angela and Guy Nadeau
I had work done on my wedding set. I had a diamond replaced, prong put on engagement ring and rings welded together. The jeweler did an awesome job. I’m very pleased!
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July 2023 by Lora Devich
The woman here was amazing and very informative. Excellent customer careWe will return here.
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May 2023 by David Duque
Just went to the store today to buy a Mother's Day gift. They had a limited selection and the prices were a little high by like $25 but I was able to pick up some 14k gold earrings for my mom. Would I go back? Unfortunately, no because none of the prices were negotiable. This place is good for a last minute gift but not to buy jewelry on the regular.
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March 2023 by Jade Sanders
Super excited about my ring! Chelsea was so helpful and attentive. If not for her, I wouldn't have found the absolute most perfect set!
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March 2023 by Tracy Babb
Brought a ring in to be sized. Took 6 weeks to get it back. About 3 months later the weld broke and the band is no longer connected in the back so it pinched my finger and I had to leave it home to avoid injury. Working 70 hours per week allowed very little time to bring it in to be fixed but I finally had a day to do that today.Spoke with Amanda who had to ask Chelsea if it was ok to send back. She tried to charge me an additional $40 to have it sized again! After asking if they only honor their repair work for less than a year they asked if I wanted to send it in or not. I declined and stated I no longer trusted them with my precious jewelry and an apology would have been appropriate at this point but she couldn't even offer that to me. Very poor customer service and awful business standards.
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March 2023 by Tracy F.
Brought a ring in to be sized. Took 6 weeks to get it back. About 3 months later the weld broke and the band is no longer connected in the back so it pinched my finger and I had to leave it home to avoid injury. Working 70 hours per week allowed very little time to bring it in to be fixed but I finally had a day to do that today. Spoke with Amanda who had to ask Chelsea if it was ok to send back. She tried to charge me an additional $40 to have it sized again! After asking if they only honor their repair work for less than a year they asked if I wanted to send it in or not. I declined and stated I no longer trusted them with my precious jewelry and an apology would have been appropriate at this point but she couldn't even offer that to me. Very poor customer service and awful business standards.
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February 2023 by Jinna Dollins
Chelsea, was amazing today she helped us out was super kind and very attentive! Can't wait to do much business with them!
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February 2023 by William Dollins
Great place for all jewelry needs Chelsea was very helpful and owner was very nice.
