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March 2024 by Morgan Taylor
Malik helped me get my phone transferred over to a newer model and walked me through everything. He asked great questions, was personable and helped me accomplish what I was there to do in a timely fashion as I was in a rush to get in and out.
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February 2024 by M Me
Christy was fantastic completed my phone transfer in minutes, friendly, professional explained all options. All done in 15 mins only waited 3 minutes to begin to attend to me. Very pleased .
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February 2024 by Bert Cowart
Standing in the store by the front door for 10 minutes and no one has acknowledged that I'm standing here. No "hello, we'll be right with you"... Nothing. Customer Service is not priority.
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February 2024 by Samantha Bell
Excellent customer service - Edward was wonderful and fast in meeting my needs! AT&T is certainly the way to go. Staff are always helpful and friendly! I appreciate Edward with service and my purchase today!
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January 2024 by Nicky Bates
The team was very helpful and made it a smooth and easy transition from one carrier to AT&T.
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January 2024 by Niesha Alexander
I have not received good service as far as help. I have personally went 3 times this week and today asked for a manager and still did not get to talk to one. I’m at the point of canceling service with AT&T since it’s impossible to get help.
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January 2024 by Dee Parker
Malik was very nice and knowledgeable. Clean store, quick service.
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January 2024 by Olga *******
If you need solve yr problem ask Julie, she is amazing ❤️❤️❤️
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November 2023 by Johnnie Coats
Just had an amazing purchase experience with Christy Foster at this store. It was for a new phone and line on our plan. We are DEFINITELY coming back here and working with her again!
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October 2023 by Bonnie Stilwell
Malik was fantastic! He was kind and patient as I am elderly. He explained everything in a way that was easy for me to follow. He also has a great smile.
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October 2023 by Chonta Flowers
I had a great customer experience when Malik and Tahfari. They were knowledgeable, friendly and willing to go above and beyond with recommendations for both my professional and personal wireless needs.
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September 2023 by Anthony Quinn
Went to the AT&T store in cartersville after having service problems with a different company and wanting to see my options. As soon as I walked in I was greeted by Alisha who was extremely friendly and didn’t have that typical salesperson demeanor where they try to push products down your throat. She took the time to find out exactly what I wanted, when I returned the following day she again greeted me remembering me and the exact situation. She got me setup changing from T-Mobile to AT&T and had me out in under 20 minutes. She then went out of her way to look for additional discounts for me gaining me a $10 monthly discount through my employer that I didn’t know existed. Throughout both of my visits to the store she was extremely friendly and helpful, I’ll definitely be back and would highly recommend visiting this store.
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September 2023 by Misty Small
So I normally got to Acworth due to bad experience in the past. Today I had to go in the get help and to my suprise the manager from Acworth is now here. This is now my home store again. Thank you! If you had bad service before you will never again because of her!!
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September 2023 by Christy T
Best service ever from Alyssa! Flawless and easy process. Got everything I needed with no pushy sales attitude. Very bubbly and friendly. Come see Alyssa at Cartersville ATT. I’ll be back! ?
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August 2023 by Jessicalyn Pluschau
I walked in and was greeted right away by a sweet young lady. Once we were started her very nice manager walked by and also helped me out. Needless to say I walked out with a new phone for my daughter and she’s over the moon! Thank you again for all your help!
