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February 2024 by Curtis Awtrey
They are on the ball .!!!!
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January 2024 by Tommy Myers
Very knowledgeable staff. Very helpful. Put on windshield wiper on my car like it was his own.
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January 2024 by Jeff Wright
I came in looking for an obscure part that I didn’t think they would have. Bobby Jo took me right to it and was very helpful.
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October 2023 by Heather Reifel
Always helpful. Never have had a problem in there.
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October 2023 by Jess
Tatted up guy on crutches is rude and lazy. Doesn't want to help customers. We won't be back.
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July 2023 by Sharon Murdock
I came in this morning with a suspicion that my battery on my 2017 Honda Pilot was giving out. Scott at the store figured out how to get to my battery under a few different parts the manufacturer placed and was able to diagnose it needed replacing. He had already done the leg work to access the battery so he went ahead and changed it for me! I'm so grateful as I would have spent hundreds of dollars at a service center to do what he did in 10 minutes. Thank you so much Scott!
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May 2023 by levi w
Although I got what I needed and the employee that helped me was helpful. Before that I stood at the counter for a few minutes while another employee ignored me completely. Also kinda pricey
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May 2023 by Zuli Bryan
I know NOTHING about cars except how to change out a battery on the one I own, how to check my fluids, and add fluids if I need to. The people here - especially Lisa - are always able to help me understand what I need and have always done their best to help me find the right part for the job at hand. Despite being currently understaffed at the time of this review, the staff are always able and ready to help me out when I come in. Friendly and knowledgeable you can get anywhere, but at this particular location you get treated like an old friend even if it's the first time you've walked in the door.
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May 2023 by Cecelia Evans
Love going here, Lisa is so helpful and knowledgeable about cars, will go back there again.
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April 2023 by Donna Kellar
Ms. Lisa was so helpful this morning, I sure appreciate her time with me.
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February 2023 by John wilson
very helpful workers. I got all I needed to do maintenance on car.
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January 2023 by Tyler Owenby
Employees seemed eager to help us and not over charge us.
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November 2022 by Donald Newton
Only the second time I've dealt with them so I can't make honest decision.
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October 2022 by MJ Aylsworth-Gunter (Jani)
Truly, most folks in customer service are just lacking currently but not here! They are always super friendly and very helpful! A big shout out to Lisa who went above and beyond for me this morning!
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October 2022 by Jennymorninganytimeyouwant gmailcom
Thank you Lisa!! The store on West Ave. Cartersville, GA. For not leaving me in the parking lot stranded and for trying to assist me when I couldn't make it before closing after I called and tried to arrive promptly but couldn't due to the valve stem issue I was trying to remedy. The other gentleman working acted as though I didnt even exist. He definitely does not see me as having any value to Advanced Auto Parts As though I was not a customer or even important enough to even give me any information at all.. it was dark and I was alone. I know he just got off of work, but that was it for me. Never going back. Is Advanced focused on its customers who spend money or closing on only to leave customer stranded alone in their parking lot for the sake of corporate policy.. Thanks for paving the way to never wasting my valuable time again. Lisa at least tried. 2nd employee on duty that evening. She impressed me beyond words!! Does Advanced still hire real men? Just wondering.. Doesn't matter now. They don't care for my money anyways.. it must be "not good enough." Is the message I received.
