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July 2024 by Barbara Hildebrand
I’ve been trying to contact Wells Fargo, because I can’t log into my account through the computer. So the phone automatically keeps taking me to a voice recording telling me to log in., but again I can’t because something is wrong.
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May 2024 by Jeff Thorpe
Trying for the second time to cash our tax refund check. This time the excuse is that wells Fargo does not have a check cashing agreement with the US treasury. This is different than the first excuse. We will be closing our accounts
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April 2024 by Juan
I went to withdrawal from the drive thru for the convenience, but it didn’t go as smooth as it normally goes. I was there 3:30pm on Friday March 22nd 2024. The woman at the drive thru asked if I had another signature. I gave her another signature that’s longer that I use for legal documents and she replied that both signatures matched but couldn’t give me my withdrawal. She sent me inside. I waited 20 extra minutes and the teller informed me that she didn’t give me my withdrawal because she didn’t know me.. we are removing all of our personal and business accounts. We’ve been banking with them for many years and just because the woman didn’t know me she held my funds from me. She had my ID and my Wells Fargo card as well. Did she need my birth certificate as well?
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February 2024 by Nichole McCarty
Brooke is absolutely amazing. She took the time to listen to my concerns and got this situation resolved. I highly recommend Brooke!!!!!!!
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December 2023 by Administration SLM
Rudest tellers I have ever encountered in a drive thru.
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November 2023 by Arthur Tarantino
Tried calling the bank to talk about home loans. No on ever answers. If a business can’t answer the phone and doesn’t have an answering machine, they are obviously not professional…
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July 2023 by Lia Riley
Slower than any other bank I’ve used I don’t know why they don’t staff more employees when they clearly have the business to necessitate it
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July 2023 by Nathaniel Oakes
Would not give me my money because Too many employees called in. Worst branch ever I'm moving my account because of this branch....
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July 2023 by Valeria Lira
The lobby is never open, the lane is long , slow service,I can go on and on about the bad service in this location.
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July 2023 by Bruce Mcclung
Worst bank I've ever delt with, the tellers are hateful... there is always a 30 min wait in the drive thru... most the time the inside is closed... Customer No Service!!!
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July 2023 by Brian Keith
It's like it's everyone's first day on the job.
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July 2023 by Walter Aguilera
?The person who works in this bank not know what they are duing
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July 2023 by Justin Jackson
Sat in the drive thru for 30 mins waiting to cash my check while the bank teller socialized with the customer talking about cooking dinner an etc so after waiting all this time I finally decided to go In because I had to go to work! A the teller inside was very rude ! An at first persisted to tell I had just opened my account the day before a the. Going back in forth about me having my account for months she finally sees I guess an starts speaking about my account balances in front of everyone as if relevant… I was very upset about the whole experience an will NEVER use this bank again!
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May 2023 by Eric Holder
The branch is seldom open and the drive through window is usually very slow; however, the staff is nice. The reply from Wells Fargo is silly, they know the lobby closes frequently. Understaffed.
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February 2023 by Johnny Ameer
Got there 12 05 pm , to open an account for my son waited till 1 05 before some lady came to us and telling me its appointment only no one in an hour approach to us than she said wait 15 minutes more i might open your account , what the hell i left and went to BOA took me 2 minutes to get someone why we here for next 3 minutes we was with manager opening account and left BOA within 20 minutes.thats call service not WELLS FORGO providing very poor service, very disappointed