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November 2023 by Sarah Dean
Whoever was working in the tire center on Friday AND Saturday November 24/25, 2023 deserves a raise. They went above and beyond to help someone very close to me. Thank you for taking such VERY GOOD CARE of them! We will be forever thankful!
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November 2023 by Rocky Esposita
Very rude staff here. The lady working the counter is incredible rude. She ignores a long line of people for 20 minutes, doesn’t even say “I’ll be right with you” or even acknowledge anyone.When she does finally talk to you, it’s very condescending. Been waiting almost a half hour, i’m now the only one at the counter, STILL not even a “hello” from all the employees just walking by.I finally got checked in, I asked how long do they think it’ll take. Her only response was “there are 3 cars in front of you.” And then she walked away.THIS PLACE IS A JOKE.Will never come back here. I even this scheduled this appointment online hoping it would save time.
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November 2023 by Cooper T.
Very rude people work here. You can stand at the counter for 20 minutes and no one will even acknowledge you. Not even a "I'll be right with you." They literally just ignore you and keep walking by.
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August 2023 by Heather Ricket
Brought our vehicle over 3 hours ago for an oil change. They’re telling us it still is not done and that it is next, but they also close at 7. Don’t go to this location unless you want to spend literally half of your day waiting for an oil change that may or may not happenService: Oil change
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August 2023 by Linda Shaw
Loved the service and they did a great job! They were super busy so it took a long time.
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August 2023 by Ryan S.
I bought a tire on walmart.com that was said to be delivered on Thursday, so I arrived Friday morning at 10 am. Not only was the tire not there (for some reason they couldn't explain) but it took an employee an hour and 45 mins to tell me. He said the managers were supposed to tell me, but they neglected to do their jobs. Walmart auto has always been terrible,but this is a new low
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June 2023 by I am Prosperity
I went for an oil change, and to be quite honest, it took over two hours. However, everything was done well, their prices are better than other places. Under $60 for full synthetic oil!? That's a great deal!
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June 2023 by Julie Eckert (JUJU & JUGI to grandkids)
Quick service, my car was in & out within 30 Mims, having new tires put on it
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March 2023 by ALFA X
Hands down I give them a 5-star rating in customer service.
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August 2022 by Crystal Buchanon
Walmart website, Google Maps, and the posted store hours all say that the automotive department opens at 7. I went there at 7:30 and the doors are locked. Knocked on the door, no one answered even though I could see someone sitting at the automotive service desk. Call the main store number that associate said that "the automotive department will open at 8 today. They are constantly changing their hours."I waited until 8:10 and the automotive department still was not open. I knocked on the door and the same lady that had been sitting there the whole time held up nine fingers and yelled that they would open at 9:00. So after waiting 40 minutes for the automotive department to open. I left without getting an oil change
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July 2022 by Rachel Sims
I was told to come at 7 got there at 6:50am wanted to get an oil change hours on the door says 7am til 7 pm…. Not knowing they open at 9 then I had to call several times before anyone picked up the phone and was told by a gentleman in the electronics department that if there isn’t enough people in the auto shop then they are not open but he wasn’t sure because that wasn’t his department… Please change your hours because the internet says you’re open now and close at 7
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May 2022 by Alicia Posey
The sign says they open at 7 a.m. but they don't open until 9 a.m. I really understand that you all are short staffed, but put up a sign that says you don't open until 9 a.m. I got up early on a Saturday morning to have my car service and no one was there. Be considerate of others time. I just left at 11 a.m. still did not get any service done to my car. They did however service the appointments. Tell people that you go by appointments only instead of me waiting 4 hours.Service: Tires
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May 2022 by JaVon Curry
They are never really staffed we'll enough to handle the flow of customers. Constantly closing way ahead of listed times. If you can make it to the Bremen Walmart - go there instead.
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March 2022 by Barbara McKinney
I came to the door at 5:10 on a Thursday sfternoon, badly needing an oil change and there was no crew working, the door was locked even though posted hours were 7pm.
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January 2022 by TheCatInTheSax Volume2
I went here a couple times for new tires when I needed them. My steering wheel started to wobble when I applied the brakes, so I took my car into my mechanic. Long story short, the lug nuts for my tires were screwed on so tightly that they bent my brake rotors. Apparently, this auto care center is notorious for doing so. Definitely will not be going back.