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June 2023 by rufino hernandez
The worst, very bad service. I rented a machine and it didn't work and I had to pay anyway, even though I explained that it wasn't working and I tried to talk to the store manager but I could never talk to him.
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November 2022 by Loren Reynolds Bragg
We walked in and found the items needed, no problem!
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October 2022 by Brandon Quigg
We got a new door installed about 6 months before this next story.. It was installed by the geniuses that work at home depot and of course not but 6 months later the door doesn't work anymore. The contractors they hire are so inept that I likely would've been better off watching a youtube video and doing it myself than hiring ANYONE this home Depot knows. Christ I think a monkey could do a better job. Bought a dishwasher from them. Not only was the product faulty but the dumbasses that installed it flooded our basement. Talk about useless. I'm so tired of this Home Depot. Still waiting on their crap department to do something about the fact they flooded my basement several months ago. Every time we contact them they give us the run around placing my wife or myself on hold for hours without ANYONE HELPING US AT ALL. If you're buying something that needs installation I wouldn't trust any one of the incapable staff from this Home Depot. Worst of it all instead of this being a quick fix it's turned out to be a long drawn out process because Home Depot is so corporate that they can't get off their dumbasses and get ANYTHING done. We're likely going to have to take them to small claims court now. Furious and WILL NEVER SHOP HERE AGAIN!
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April 2022 by Lance McKinley
Ordered Hardie board siding and trim and paid the $79 delivery fee. Materials showed up broken and I spent over an hour on the phone trying to get it resolved. The guy I spoke with was really trying his best in helping but hasn’t been trained on this type situation.
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November 2021 by Phil Bishop
I stood in aisle 45 for about 45 minutes needing help with an overhead item. Talked to three associates (one at customer service) who all called for help. No one came. Lots of associates walking about. No one would help me. Just called for someone else to help and walked away, leaving me to wait. I finally left the store without my intended purchase.
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September 2021 by Sheila Hughes Patterson
I called yesterday about a 50 inch cut toro mower they said they had 2 in stock. I went this morning they couldn’t find either. Said they still showed them in stock. I wasted all morning and a 40 mile trip.
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September 2021 by Chris Coats
Great facility. Mike is great to work with. Convenient and carry everything I've needed
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July 2021 by Tony Hendrix
I have been doing business with The Home Depot for over 30 years. On the 2nd of July I purchased a Samsung refrigerator from The Home Depot, to be delivered in 2 weeks, no problem, day of delivery came, we get a call puting us off for another 2 weeks, on that day, another call putting us off until Aug. 9th... at which time I ask them to refund my purchase and I would go elsewhere. They say that they can't refund until Samsung says that it's okay ..... that's BS, I didn't do b
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February 2021 by Mandy Pollard Davis
NO customer service. They do not stand behind their products. Spent over 20k there in one month. Stove and dishwasher were damaged. They sent us to dealer and dealer sent back to them many times. Dealer had stove somewhat repaired and would not touch the dishwasher. Ended up “giving” us $300 to help replace the $700 dishwasher. Will never shop at ANY HD again. Done!!!
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August 2020 by Deborah Hubbard
Could Not get any help from associate's therefore I had to pay 1.90 more for each sheet of osb I purchased.....had to wait 20 minutes to get help loading at the contractor's exit...... what's going on Home Depot?
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August 2020 by Melissa Chambers
Mr .David in the pvc plumbing section has helped me with numerous projects. He always has a smile and takes time to help me find what I need. He is so kind and helpful. It always makes my experience so much better when there's such a kind employee.
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July 2020 by Taylor Kinna
When you need supplies and rentals it the only "all in one place" place!
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March 2020 by Yolanda Russell Melson
customer service is very polite, the store was nice and neat
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November 2019 by Stacey Floyd
clean & the employees are very helpful & friendly
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August 2019 by Eric Mac Minn
Door install for the past month and will be longer is a horrible experience. Their employee came out measured for 2 new door installs. we wait 2 weeks for doors to be built no problem. Install time comes front door goes in fine after we had to to run to the store because they wouldnt give the installer hardware we had to pick it up he can only pick up door which he had to go back for cause they only gave him one of the 2 doors. would have been nice to know we needed to pick u
