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February 2025 by Kyle Carman
THE.WORST.SERVICE.EVER.
I can’t wait to switch to another provider. What a JOKE!
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February 2025 by Lauren Sanchez
Marvin was an AMAZING help getting my grandmother a new phone and transferring her from her terrible AT&T provider! Thank you for going above & beyond for her and assisting us in making the process easy!
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November 2024 by viktoriya popova
Perfect boy that helped me resolve problem with bills. Super boy!
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September 2024 by Dallas D
My nana and papa went in because her iPhone wouldn’t charge. I managed a T-Mobile store in Montana for 3 years. I can’t believe that they didn’t even take the time to clean out her charging port. They brought me the phone and I got it working in 10 minutes by simply cleaning lint out of the charging port. Trying to take advantage of older people to get them to buy a new phone. Not giving any sort of customer service to diagnose an issue. Take it from someone who managed two Tmobile stores (Brooks St in Missoula, MT and Southgate Mall in Missoula, MT) just call customer service and don’t waste your time with this store.
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August 2024 by Russ Buikema
They always lock the doors at 6:40 pm sharp! So much for following store hours.
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August 2024 by antisocial butterfly
Is the closest T-Mobile store to me but would never recommend going here. Customer service is terrible here. No one acknowledges you when you walk in, you have to wait for unimaginable times just for help. They never answer the phone when at the store. Best advice is just expect to not get anything done unless you have half your day planned on just here.
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August 2024 by Kristy B
Hours are wrong for this location, staff is nice but not very truthful, but hey that’s sales for ya. (Villa Rica ended up having what we needed)
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August 2024 by Meydi Barahona
Good 👍
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May 2024 by Chanitria Garnett
Customer service has gone out the window nowadays. I came into the store around 1030 a.m. to get a new phone because the one I have is on its last leg. When I came in, NO ONE acknowledged me. They just looked and kept doing what they were doing. No "we'll be with you in a minute" or " how can I help you". I sat for about a minute waiting on them to acknowledge me. Never happened, so I left. This is why I do most services and shopping online. I hate dealing with rude employees.
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March 2024 by Deanna McDuffie
I’ve been here a few times in the past couple of months and the staff is always nice. I going during the week days and the wait has been minimal. All of the staff that I have worked have been kind and efficient.
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February 2024 by Kevin Chambers
People worked there rude
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February 2024 by Cassie Bird
Thank you Maggie and Joshua for taking care of us!
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February 2024 by Apryl Agin
Wonderful staff, very helpful and friendly.
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January 2024 by Cindy Cato
They have great customer service and they are very courteous
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January 2024 by Kimberly R
Thank you Maggie you are 100% the best sales associate I have ever met and purchased something from. She was prompt , friendly , understanding and even carried my new modem out to my vehicle because I had a newborn baby in a car seat . I bought the modem for unlimited internet.
