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November 2023 by Critical Reviewer
Very helpful and understanding. They are all very polite and exquisite personalities.
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November 2023 by Tony Fulton
PLEASE DON'T BUY YOUR MOBILE SERVICE FROM THE SPECTRUM STORE IN CARROLLTON GA 30117.The manager in this store is the worst customer service representative that I've ever encountered.
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November 2023 by Wendy Bell
Ashley Zelaya helped me today in my change from AT&T service to Spectrum service. She was GREAT! Sooo patient and kind. Most people her age try to get rid of senior citizens as quickly as possible, but not Ashley. She took her time and made sure I understood everything she was telling me. Spectrum needs to try to find more young people like Ashley, but she might be one of a kind. She is very knowledgeable about the products. There wasn’t anything I asked her about that she didn’t know. I don’t know how much y’all are paying her, but I do know it isn’t enough. She’s the perfect employee. Spectrum is so very lucky to have found her.
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November 2023 by Michael Music
Don't know much about this place. I just went there and turned in a modem and router. The store was clean and the staff was helpful and friendly.
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September 2023 by Corporal Quigg
Internet so terrible it'll make you miss the days of dial up. Go with someone else ANYONE else you're better off.
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August 2023 by Clinton Sanchez
Called charter support. The lovely lady I spoke to in Wisconsin was one of the best customer service reps I've ever spoken to in my life. As a 42 year old, that's sad. But damn that woman needs a raise
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June 2023 by N.B
Service is horrible, you can set a clock to the daily outages. They will do nothing to compensate for their lack luster service, prices constantly change with little to no warning of them doing so. If you rely on internet for work I can not urge you enough to go to another provider, I’ve had better service deployed in Iraq than what is offered here.Post note 6/17/2023 I just wrote the review yesterday service will not stay running any longer than an hour at a time, as far as to the owner. I’ve dealt with this problem for the last 5 years, have contacted spectrum several times over the years with the same answer pretty much being not your problem and nothing you are going to do about it even though you ask a premium for the price.. the only reason you guys are still my provider, is you are the only provider for my area otherwise the service would have been dropped years ago. If you can tell me with a straight face you are actually going to do something about the lackluster service that you want waaay too much for then I will personally contact you directly. If it’s going to be the same tired modem operandi then please save your breath.
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June 2023 by Lynn Dombrowski
I just bought a new phone today and as always our sales person was helpful, knowledgeable and patient during the two hours we were at the store. Thank you very much, J.R. Hendrix!
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June 2023 by Dawn O'Neal
Ashley zelaya is amazing. 10 out of 10 definitely recommend her !
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April 2023 by Billy and Tammy and Olivia Waddell
Yessi Hernandez was Awesome!!! She was fast and communicative. She was so sweet and made our Spectrum experience delightful. She was gonna leave for the day but took the initiative to stay and helpe. I am grateful for her help.
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April 2023 by Jennifer Moore
I went to pick up some equipment and I had to wait 1 hour because the hispanic girl there decided she wanted to help the other people that came after me. I felt discriminated because there was no reason why she would help the other people after me even though I had waited patiently in line for my turn.
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March 2023 by Kayla Grady
Wonderful experience, very friendly staff! Ashley even brought me out a chair to sit in because I was having back pain standing! She was very friendly with me kids! Would definitely come back to her again! Yessi was very helpful as well!
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March 2023 by Blue Bank
Ruby is very knowledgeable in every way,very professional and an amazing person. highly recommend it.
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March 2023 by Lynn Bowman
Yesenia and J R helped me with technical issues I couldn't find my own solutions. They were awesome ☺️
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March 2023 by Roger Johnson
YESENIA & ASHLEY DID EXCELLENT! I HIGHLY RECOMMEND THEM ? THEY'RE SUPER FUN AND FRIENDLY ?