-
November 2023 by Nelson T.
Don't bother visiting this dealership, bait & switch on pricing, false advertising, they also keep calling me to see if I want to buy a car. I wasted my time driving 90 minutes to look at a car, pricing was $10k, when I arrived they told me it was $15,000.
-
November 2023 by Dominique Wright
I believe the gentleman who helped was named Tyler or Taylor. He was very professional and knowledgeable. He was very attentive to my needs, and helped me with getting everything fixed on my truck. The service area was very fast in taking care of my vehicle and getting it back to me within a couple of hours. I was very pleased with my first experience at the Scott Evans dealership. I'll definitely be back to do more business in the future.
-
November 2023 by Ken Mic
Bought a car there three months ago. I was told the spare keys would be mailed to me. I specifically asked if there were 2 red keys. I was told yes. This was 67 thousand dollar used hellcat. I was mailed a black key not an extra red key. I called my salesman he said he would check ok it. Then I called the used car manager. He denied that anyone told me that the car had both keys. He asked did I get a name of who told me. I said no I didn't think it was necessary. He just kept telling me how they lost money on the car. Told me I must not have bought many cars because used cars dont always have the spare keys. So caution to anyone that buys a car here. Make sure you get everything in writing. Also not getting all the keys when you buy a car is not professional or safe. The black key mailed to me was in a regular envelope. It could have easily been lost or stolen. I also sent an email to the dealership that was never responded too. Wasn't a good experience.
-
October 2023 by Bianca Daniel
I communicated with Abby through a social media platform and she got me scheduled & with a salesman. The staff was very friendly & greeted me upon entry. I was connected with Marcus who made sure that I was getting the best deal and all the perks with my new vehicle! I spent all of 2hrs in the dealership as they were very organized and fast with getting me approved.
-
October 2023 by Jeff M.
My wife and I bought a used car for our daughter.We were assured that the used Jeep we were purchasing did not have any issues.Before we commented to buying this vehicle we noticed that the muffler was making a loud noise and was assured by our salesman that it would be fixed, we left the car there for two days and we were told it was an aftermarket muffler and not to worry. We found out less then a month later the real issue was a broken motor mount. Scott Evans did fix the motor mount after charging me over $300.00 less then having this vehicle for a month, and this vehicle cost us over $12,000.00Our second mistake, we trusted Scott Evens to do the right thing and to take care of there customers, but unfortunately we were wrong.I've talked to several people that has had a buying experience with Scott Evans and most are similar stories to mine.I just can't believe how we were lied to by our salesman about this vehicle. I will never buy again from Scott Evans.I hope whoever reads this passes this information to the right person at Scott Evans but from what I've heard from other customers, nothing will be done about my issue because nothing was done for them.On Oct 1st 2023, with only having the auto less then two months that we paid over $12,000.00 for, we were forced to trade due to all of the mechical issues with the auto we purchased from evans. We lost a lot of money due to the trust I placed in Scott Evans dealership. I work for a school district here in Carrollton and we are on a fixed income. Thanks Scott Evans, I hope you're happy for what you did to us.We purchased a new auto from John Thornton in Carrollton, I highly recommend John Thornton for you next auto. I give FIVE STARS for John Thornton.
-
September 2023 by Angela Dehaven
I must admit this dealership is one of the best I've seen in my entire life!! Everybody there was super nice and very welcoming, and Big West put me in a car when my situation probably shouldn't have been financed! Lol I am forever grateful to these people, and I'm so proud of my new car, definitely does not qualify as a lemon this thing is immaculate and beautiful and amazing all in one!! If you're in the market for a Dodge or Jeep, look here before you go anywhere else! You won't be upset you did. Thanks so much guys! You make me a happy lady!! God bless you all!!
-
September 2023 by Granny of Seven
Fantastic experience from beginning to end of process. Ryan? was absolutely amazing!! The whole team made my husband and I feel comfortable, no pressure, i asked a multitude of questions and Ryan was consistent with his responses. I can honestly say, this has by far been the BEST CAR DEALERSHIP I HAVE EVER EXPERIENCED!! My apologies on the caps… I need you to understand!!! I went in for another vehicle wasn’t happy about my selection and ended up with another beauty? I highly recommend this location I promise you won’t be disappointed. Tell them, Ms. Camero sent you lol
-
September 2023 by Jeff Magee
My wife and I bought a used car for our daughter.We were assured the the did not have any issues.Before we commented to buying this vehicle we noticed that the muffler was making a loud noise and was assured by our salesman that it would be fixed, we left the car there for two days and we were told it was an aftermarket muffler and not to worry. We found out less then a month later the real issue was a broken motor mount. Scott Evans did fix the motor mount after charging me over $300.00 less the having this vehicle for a month, and this vehicle cost us over $12,000.00Our second mistake, we trusted Scott Evens to do the right thing and and take care of there customers, but unfortunately we were wrong.I’ve talked to several people that has had a buying experience with Scott Evans and most are similar stories to mine.I just can’t believe how we were lied to by our salesman about this vehicle. I will never buy again from Scott Evans.I hope whoever reads this passes this information to the right person at Scott Evans but from what I’ve heard from other customers, nothing will be done about my issue because nothing was done for them.
-
August 2023 by Michele Smiley
I went in not really looking to buy a car just to see if I qualified to get one.Clint Long was the first person I spoke with and he was very nice the whole time. He asked many questions in order to find out what I was looking for and of course I wasn't sure. We walked around the lot and finally into a car to test drive. I haven't had a car in 20yrs. Always drove trucks, but this time I wanted something for me not just the family. Clint got me into a Dodge Charger with no money down and no payment for 45 days! I love my Charger and have added my special touches.Everyone there was extremely nice and helpful ! I have recommended anyone looking to buy a car to them.
-
August 2023 by Jamie Rodriguez
So I have three shout outs!One the business manager, Faisal Qabbani was quick with the paperwork to get us on our way that Saturday! He was knowledgeable and really made sure everything was corrected and researched on my old gap insurance. Funny guy that I hope stays at that location!Second Shout out is to Big Wes! Wow I am impressed with the care and understanding of my needs. I had to trade in my wrangler for something more suited to my family needs and work life. Not only did he find me what I wanted he explained it all in depth so I wasn’t confused on the deals. He made sure I picked out the color I wanted too! I still love it!!Jay Webb was another big help! He made sure my payments were close to what I wanted and didn’t go to much out of my comfort! Overall I am pleased yet again on the service and respect I get!
-
August 2023 by Tonya Springer
What a great experience I had at Scott Evans Chrysler Dodge. Everyone was extremely friendly and they ALL acknowledged your presence, but that salesman Clint Long went far and beyond his duties to help my purchase experience exceed my expectation.He took his time explaining the process and answered every question asked! Then I went over to finance and encountered another friendly individual. I inquired about Mr. EVANS and he went on and on about how wonderful he was. Showed me his blue truck stating, “He’s ALWAYS around “! Also, can’t leave out Ryan in the service department - he found the solution for replacing my start/stop battery (in my other Chrysler vehicle) Thanks again (especially,Clint for getting me in there!) everyone for a pleasant experience!
-
August 2023 by Deloris M.
DelorisTheir service department isn't very professional nor are they very knowledgeable their jeeps. I took my Jeep there because it was running warm on the highway. Around town it was driving perfect the service department advised me to leave it and they would check it out and give me a call. I had to call several times during the day to find out if they knew what was causing my jeep to run close to hot they explained that everything looked fine and they did not really know what was wrong, but they would keep it overnight and let me know in the morning what was wrong, I received a call the next morning and was told they would have to take the engine apart for about $1200 for labor and they would let me know what the issue was. My husband advised them we would come get the jeep and not to work on it , we arrived 15 minutes later to pick up my jeep. As I drove out of the parking lot, my jeep was running hot because something had been done to it. I asked the service department what happened and they said it was going to happen anyway, I was able to drive my car around town without a problem it was only on the highway. I was having an issue, they were very rude when I explain to them that the jeep was not running like this when I dropped it off once I left I contacted the manager of Scott Evan and spoke to John and explain to him how very unhappy I was I paid $175 for my car to run worse and still did not get fixed or Know what the reason for the cars was. John said that he was speak with his service manager and call me back in 15 minutes. I never heard back from any of them. I called back two hours later and asked to speak to John and was told he was unavailable. I left a voice message and never received a call back , it is now 10 hours later and I never received a call back I was told that this dealer was family owned, and it was not a corporate dealership. I would suggest no one ever ever buy a jeep or take their car to get service there. Do in my conversation. When I realize my jeep was tampered with I asked the young man that was working on it. What did he do? He was very rude disrespectful and didn't understand why I would be upset since my jeep was now running worse than it was when I brought it in. I was asked by the manager what can he do to help? I advise I would like to have my jeep fixed and running so I can go to work in Atlanta. He asked how many miles I had and maybe I should buy a new Jeep. I advised him I like my jeep and I do not want to purchase another jeep when my jeep it's paid off and it was running fine except on the highway, I find this very very disheartening to realize that we have a dealership and I'll city that is willing to do whatever it takes to wrong someone and not want to make it right please stay away from places that does not value you as a customer or your personal belongings.They charged me $175 to destroy my engine. I will be seeking legal action to recover my money as well as damages to my Jeep. DON'T TRUST THIS DEALER ESPECIALLY THEIR SERVICE DEPARTMENT!
-
July 2023 by Allison Cannon
Had a great experience at Scott Evans Dodge. My sales associate Ryan Brown went above and beyond and was super helpful and professional. And I definitely would not want to work with anyone else on my next buy. Also the Desk Manager Jay Webb was super helpful and seemed to genuinely be concerned about getting us the best deal possible. Thanks guys.
-
July 2023 by Devin Barbee
Ryan was amazing, the process was smooth and easy. I traded my car in and was driving my new Jeep in two hours. Thank you Ryan and I thank your team. Highly recommend.
-
July 2023 by Haley Massie
Clint was amazing car salesman made sure I was comfortable with my purchase and was extremely patient the entire time 10/10
