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November 2023 by Tommy D
Thanks for your really nice customer service from the first phone call until the end of my service. These are true professionals at their art of Windshield replacement!! Fast service, great price. I am a very happy customer!
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November 2023 by Walt Radencic
Never heard of Auto Glass Now until I discovered it was the number one competitor of a major auto glass replacement service whose TV ads are all over national TV. Since learning that that company could not replace our glass on a timely basis, we went with AGN, & will never regret it. Fast scheduling, prompt response from a mobile replacement unit, rapid & very courteous service, & the price was more than fair. 1st on my list when we need to do it again!-- WaltnATL
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November 2023 by LaTonia Thomas
When I tell you this company is the absolute best. My back window of my SUV was deliberately busted out. I called in around 3:00 pm during the week. They came out to me the next morning. The tech was a gentleman, and very professional. He cleaned all of the glass out of my cargo. Gave me instructions for after care and made sure I was satisfied before he left.I encourage all who need their glass replaced to consider Auto Glass. They were referred to me by someone else who they provided excellent service to. You want to start with Auto Glass. They are very affordable and professional. I now have them saved in my phone.Service: Auto rear window replacement
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November 2023 by Geoffrey Donne
You think honest, integrous, highly competent local businesses are a thing of the past? Look no further than this team of professionals at Auto Glass Now in Carrollton to find a huge ray of HOPE! GM Allan Gurecki, lead installer Matthew, the nicest, professional, relaxed guys you'll possibly find. The shop is clean, the price beat out ALL local competitors, and the service makes ya wanna hang out and have pizza with them afterwards. The care they took with my vehicle, the craftsmanship and attention paid, was simply superb. After a PERFECT install, Matthew was cleaning the new windshield meticulously, and discovered a very small scratch on the passenger side, one I might never, ever have seen, apologized, and asked when I could return so he could replace the brand new piece of glass! So many shops would have sent me home and said nothing, then blamed it on me when I discovered it, days or weeks later. Not the pros at Auto Glass Now. On top of everything else, INTEGRITY. Need automotive glass work? Now you know where to go, with 100% confidence. Cannot say enough about my experience today.Service: Auto windshield repair
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November 2023 by Cynthia St John
I was extremely pleased with Auto Glass Now. Getting my windshield repaired was so easy. I called them and they were very friendly and pleasant to speak with. The next day someone came to my home and looked over my windshield to see what I would need. The following day it was repaired and they even repaired it in the rain! It was so fast and easy. The repair guy was extremely nice as well. I would highly recommend Auto Glass Now.
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November 2023 by Anthony Thompson
Phil and his partner did an excellent job replacing my windshield and recalibration. They beat out all of their competitors prices by far and they were completed in little over an hour. I highly recommend this business to everyone.Service: Auto windshield repair
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October 2023 by Utotomi Charles Abalu
I have used them to replace my windshields on 2 vehicles. Decent pricing compared to competition while maintaining quality.Service: Auto windshield replacement
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September 2023 by Suzanne
I wanted to send an update to my review; Thanks to Melissa and Ben's excellent customer service the issue was resolved. One bad experience doesn't make a place bad and they follow through with you. Thank you.Melissa in the Carrollton GA office is a 5 star and Mike in the Smyrna office also for customer service but, they do not repair your windshield, the technicians do.Philip from the Carrollton GA office was my technician and if he was not pleasant I would have given him a zero. It is not that Philip is not skilled to install windshields up to company and industry standard, the day he did my installation, he was rushed and did an extremely terrible job. He took about 20 minutes to remove and replace my windshield which, in-and-of itself should be an indicator of this horrendous and downright dangerous installation.When I went to inspect the windshield the rubber gaskets were not secured and I literally lift it up with my finger and was looking straight down under the hood. I asked Philip if this was going to stay like this and he said, Yes. (It was late in the afternoon and he had 4 more stops to make)In fact, the entire windshield was not secured with Urethane even though the receipt clearly showed I was charged for such a service. It's as if Philip just dropped the glass in and called it a day.Being late Friday afternoon and going into a weekend and the Labor day holiday, their office was closed.Out of sheer concern that the gaskets are going to fly off when I get on the highway, I put tape around the entire bottom where the edges and gaskets were supposed to be secured down and, made the added gesture to put "Repaired by Auto Glass Now/Jiffy Glass" next to all the tape for all to see. I will also write the Nissan Dealership who recommended them and bring my car to the dealership so that they can see this poor repair for themselves. It's sad that I have to write such a review when Melissa and Mike were so pleasant but customer service will not prevent my gaskets from flying off or if there are leaks when it rains.Suzanne
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September 2023 by Jeff Huddleston
They provided us with fast, worry free service. They have friendly staff and made our experience with them as pleasant as possible. We are very satisfied with our service we got and we recommend them to everyone. If we need windshield repair ever again we will definitely use their service.Services: Installation
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September 2023 by Joel Munday
Great service! I called yesterday and car was repaired this morning. Needed windshield replaced and a recalibration of the sensors behind the mirror. Took less than an hour! The staff from the receptionist to the technicians were all nice and friendly. They went out of their way to ensure I was satisfied. And it wasnt just me. Several phone calls came in while I was there and I was amazed at how much they cared and work with their customers. Service the way it used to be! And the price was right! I will go nowhere else from now on.
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September 2023 by Tina Carnes
Thank you Melissa for your hospitality and great service. Thank you Ben for replacing my windshield. It is perfect and clean! You did an awesome job! I will always be a valid customer! Thank you guys for all your help!
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August 2023 by Felicia Oesterreicher
Very pleasant and easy to deal with. They worked as quick and as professionally as possible to keep my wait time down. They recalibrated my windshield and explained everything to me very well. Would recommend to others.
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August 2023 by Curtis Echols
This auto glass company definitely delivered on their promise of fast service and quality workmanship. Mr. Keith, the tech who replaced my windshield, knows his craft very well. He's the ultimate professional. Speaking of professionalism, I would be remiss if I failed to mention Ms. Melissa, the customer service representative. She made my stepson and me feel very welcome and comfortable with the entire process, from start to finish. Kudos to AUTO GLASS NOW!Services: Auto windshield repair
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August 2023 by Cassandra lang
Excellent experience! I was pulled in by Melissa’s personality on the phone.I called around my area and the price wasn’t so bad either yeah I had to drive further but it was worth it. I was there less than an hour and Keith had my windshield in and fixed my wiper that caused the problem to begin with. I will definitely be returning for my future repairs!!Service: Auto windshield repair
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August 2023 by kameron andrew grant
The only place I'll take my cars for window repair or replacement. Super friendly staff with exceptional customer service. Best price(by far) plus still got me taken care of same day after being over 2 hours late to my appointment. William is the man! Thanks again budService: Auto windshield repair
