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November 2023 by Michael Brown
I recently bought a Duramax motor from these crooks. With warranty and said they have seen it run. Dropped off at shop motor had bare heads on it no valves springs rockers nothing. Impossible for motor to run. The salesman Damien lied about everything. Then the owner Billy took over. I no know where Damien learned from. They come picked up motor and still has not returned my money. Run from this place
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November 2023 by Auston Brown
Bought a running motor form this place and when we opened it after resealing the motor found out it had no springs, push rods or anything then they will not give us our money back.
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October 2023 by chris layton
It's always a pleasure dealing with Elvis. And the ladies in the office at the Carrollton location have always been helpful. Good people.
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October 2023 by Rostislav Tkachenko
I have been buying parts from Gray and White for many years now. Never had any problems and always very satisfied with the parts and prices have always been very good compared to the alternative options. Raja has been my go to sales rep. He goes above and beyond to help me out. Great over the phone when I’m on the road and very responsive over the live chat. Even if they don’t post a part that I need, Raja will take his time to track it down and help me out.
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October 2023 by Abraham Eseku
Nothing but positive things to say about this company. They have Quality used products and affordable. As my contact sale person at Gray & White, Raja, is the best.
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October 2023 by Carl W.
This has been the worst experience...I paid for a bmw 328i 2011 coupe part I originally went to pick it up but had the wrong vehicle....so I had them send it to the collision shop...after a month the collision shop calls me and tells me they never received the qtr panel which I paid for(stealing)...so I kindly ask what was going on and the manager billy tells me that the original piece I ordered was crushed and they are ordering me a new one....when the part finally gets there another month later the collision place tells me it's not the right piece(stealing)...so I ask them billy and albert(rude salesman) what's going on with the piece...albert gives me the runaround and is rude and billy is too so now I'm stuck with this 335i piece that i did not pay for and my car is still in the shop and I have to purchase another qtr panel...and catch this guys I tried to get my money back he said no refund! Hahaha I'll jus be calling my bank thank you for NOTHING gray and white 2 whole months of wasted time and money
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September 2023 by Lisa Joo
I purchased a engine from gray and white used parts and my car is working like a brand new car they also have great customer service and I didn’t have any problems they delivered my engine to the mechanic shop on time
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September 2023 by mike karklins
Great customer service and professionalism. They helped me with a very hard to find part and had a great price on it as well.
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July 2023 by Kenneth Bradley
The only place that had the part I needed within 50 MI. The part even came with a 6-month warranty! Great service and staff!
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June 2023 by Abelardo Martinez
My mechanic suggested I buy a complete ABS module for a 2011 Lexus LS 460 from Raja at Gray And White used parts in Carrollton Georgia. The sales representative Raja was competent, friendly, understanding, and very knowledgeable on exactly what I needed. They sold it to me at a very reasonable price that matched or was under the average sale price online. On a further note, they also delivered it directly to my home on a Saturday when they were not even open for business, Since the part has been installed, I have been very pleased with the way my vehicle has been operating and I would recommend Gray And White Parts in Carrollton to anyone who needs affordable parts. Raja At Gray and white parts and the gentleman that delivered The parts went above and beyond what is needed for customer satisfaction.
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June 2023 by Ayoshia Seals
please do not purchase anything from these people they are no good they are very rude no good customer service skills whatsoever Damien sold me a bad engine ignored my calls and msgs the guy Damien kept hanging up on me he sold me a engine that knocks so I had to pay the mechanic to put it in and I have to pay to get the bad engine taken out and he doesn’t care he tells people that the engine is good and it is not I will never shop with them again they need to be shut down because they are gripping people out of their money now I have to get a lawyer involved
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May 2023 by John Galloway
Customer service was fantastic, office clean and organized. The employees on the dock very friendly. Received parts quickly and in great condition.Am always treated kindly and with respect.Super experience....
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April 2023 by Jeremy
Paid for black hood , a condition, 0 dents. Drove 2 hours and they had a grey hood with dents. Waste of time.
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April 2023 by Victor Guerrero
As an Owner of VG Auto Repair, I am proud to say I buy my used engines/transmissions from Grey and White. To this day I have had no issues with either or and if I did I know they would take care of me. ASK FOR RAJA (EXT 414). BEST salesperson in the field. This man not only has helped me grow my business but his expertise assures me that I make the right choice going to him. If you're going to talk to anyone call RAJA (pronounced RAH- jah) he will help you
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March 2023 by Christopher
I had a really good experience at Gray and White good service. They loaded my parts for me. Good pricing and I have installed the rear end that I purchased for my truck and it is working in green condition is driving. Really good. Haven’t had any issues. They also gave me a six month warranty with my part And I just want to say on here thank you for your service and your honesty and I will be shopping with you again the only thing is I wish they were more accurate about the time frame of when the parts will be ready because when Drive more than a hour to do business it would be great to know a time frame on your parts and the people in the office were a little more respectful to you.
