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September 2023 by Mary Vines
He's the best customer serviceOn town
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September 2023 by Mark Dalton
Executive customer service
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June 2023 by Alisha Thompson
Went in to purchase two cell phones they had no Samsung phone which thats what we were looking to by was told to go online anyways cause it was cheaper we ordered online bought the phone this was February 26, 2023 the phone was surpose to come on March 3rd got a message my phone was delivered but they was not so I reported my package lost or stolen contacted ups they took care of me as far as sending the refund back to boost mobile but when I go to call boost mobile they wanted a police report so I went that and they gave me this email to send it to and everytime I send it to them it take up to 24 to 48 hours for someone to call you back just to tell you they did not receive it. It is June and I have still yet to get my 641.00 I spent for the phones I do not have.. Went to the boost mobile stores more than one once no help and they are telling me there is only one way to send this police report to them you can not fax it or mail it it has to be send to this email that does not work I have sent it to them thru every email I own even created a new one and I still get the same reponse so with me being with boost mobile for over 18 years I am taking my business some where else and I am out of my money and my phones. I am highly upset set and I am putting this out there so it does not happen to anyone else. Wish I would have never tried the online experience.
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February 2023 by Rufus Bethea
Staff was very polite and helpful.
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November 2022 by Jose San Hez
He knows what to do with,Excellent customer service ?
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October 2022 by vedgren roberts
Excellent customer service and knowledgeable employee.
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October 2022 by Willie Wallace
Great One-Stop shop
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February 2022 by Theresa Byers
We need to boost Mobile and Bremen
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September 2021 by Adireanne Gray
Have good customer service
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September 2021 by Teresa Jester
Love me some boost
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July 2021 by Ammad Daniel
He worked to get the phone i really wanted
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July 2021 by hope green
Love my boost
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June 2021 by Janet Wilson
Very snidely rude employee. I was in a hurry to make it to a get together with my son about an hour and a half away but my phone screen went black and I lost both the directions and GPS. I was in a panic. I stopped by Boost to get assistance and the lady wanted me to jump through this hoop and that hoop . I will most likely change to Verizon when my bill is due. Very poor customer service.
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March 2021 by Yhamil
Why lie and say it was open until 5pm on Sunday? It is currently sunday 3:54 pm and it is closed I've been waiting forever to get a new phone just to see thatiits closed! I hate it
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March 2021 by Stefanie Wells
English and spanish spoken customer service was amazing