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September 2023 by Amber Tatomir
Let me start by saying from the moment we walked in, Mr Baxley made us feel at home and listened attentively to every detail we imagined for my ring. My fiancé and I brought in diamonds that had belonged to my mother and grandmother. This was to be my engagement ring. He showed me different pieces in the catalog that would be put together to make the ring I described to him and said it would be ready the following week, as he had to make this from scratch. He called me only a few days later and said it was ready. This ring was everything I imagined and more! He did such a wonderful job. It was stunning. I will only use Baxley from now on! Amazing work! Thank you Mr. Baxley!
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July 2023 by Rob Holloway
I highly recommend Baxley. First off locally owned and not a chain jewler . From the moment I walked in I could feel a sincere service behind the owner.I went to have a mustard seed coin turned into a medallion for a chain. The turn around was prompt. I love the hook for the loop to attach to the chain Brett picked outBrett asked if I had a chain yet and I did not. Brett went further with service by showing me a catalog while also making suggestions to size of the chain I might want and color to coordinate.Everything was ready within two daysI cannot give enough starsRob
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April 2023 by Sam Hill
Mr. Baxley helped me pick out a piece for my wife for Christmas. My wife is a November birthstone and he helped me pick out a piece that he made which was just perfect for her. I hung the bag on the tree and she spotted it soon after and I let her open it. Words cannot express the expression on her face and how happy she was. This was such a special moment for us. Baxley jewelers was so helpful and has an incredible selection. Mr. Baxley is so sweet and went out of his way to help us. I highly recommend using Baxley jewelers.
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April 2023 by HT M.
Wow! I love Baxley Jewelers and the friendly, welcoming personalities of this store. I visited another store in the town of Carrollton and was not even acknowledged during one visit. Left a message for this competitor's jeweler at another visit and never received a call. I went to Baxley's next. I will ALWAYS do business with this store. I love the extensive experience in artful design for custom jewelry. Mr. Baxley has many years of expertise and talent in creating just what you want from existing stones or from the beginning. The pricing is incredible also. This is what customer service looks like! So impressed......
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February 2023 by Leigh Lee
The store is absolutely amazingly! The customer service is phenomenal! I went in initially to replace a set of diamond studs that I had lost. They were able to accommodate me and I absolutely love them. A week or so later I had mentioned to my husband that I wanted a cross. He surprised me with this absolutely gorgeous diamond cross as a special present. A few weeks later it was Christmas time, and I was absolutely shocked with a beautiful diamond bracelet that you bought for me from the same wonderful people. We figured out that I was concerned with the strength of the chain on my cross so we went back and chatted with them. They fixed everything immediately ordered me a new chain and it was there within days. I cannot say enough great things about this wonderful business we will be back.
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February 2023 by Kelly Heggeland
Super fast and affordable jewelry repair! Wonderful customer service! I recommend them to everyone!
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October 2022 by Courtney Wiggins
Wonderful customer service, fast turn around time, and beautiful jewelry creations. I would highly recommend
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September 2022 by Cheyenne Miller
The friendliest and efficient little shop: he fixed my ring and had it back to me in a week. He called me when it was ready and was SO kind. My ring is beautiful and he even cleaned it for me even though I didn’t ask. I will be back!
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January 2022 by Katie Jones
I took some jewelry in for repairs 5 days before Christmas. Not only did Mr. Baxley do an incredible job on the jewelry, he also made the experience so enjoyable, and he had my jewelry ready THAT DAY. The customer service is impeccable, the quality of service is well beyond average, and the prices couldn’t be beat! I am so impressed and will use Baxley every time!
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August 2021 by Crissy Lynn
Today my honey bunch & I took a step forward in our advancements as a couple. And this place of business really set that new season off in a precious way. For many reasons this is true. The owner specifically is incredibly experienced, graceful, warm, kind, extremely fair and all things great that made me know this shop is the best choice. And especially the owner’s attitude is positive & he genuinely cares about what makes his customers happy overall. And even more, his diamonds are stunning plus affordable. The atmosphere of the shop is comfortable & classy. If I were you and you’re reading this review to try to discern whether to shop here, truth be told.. you want to. All around experience, well.. I wouldn’t have had a better one anywhere else. Graciously, we are pleased with our purchase. Best wishes!
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August 2021 by Kathy Welp
Excellent workmanship
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June 2021 by michelle perry
Absolutely love my Engagement ring ?! Thank you so much for helping my fiancée find the perfect one.
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April 2021 by C Shoe
Great costumer service. Wonderful experience. Could not recommend more.
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February 2021 by Kelly Green
I am swooning over my ring designed for me by Brett! I took him my solitaire I’ve worn for 20 years of wedded bliss and my mother’s wedding ring I inherited from her passing, and he created an absolutely gorgeous halo ring and coordinating band for me. I love it and can’t stop admiring his excellent craftsmanship! He is truly a master of his trade! ?❤️
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December 2020 by Saint Dervareid Hawkins
PHENOMENAL Service INDEED!!!! I took my necklace and another piece of jewelry that I have to them. The gentleman actually repaired my necklace QUICKLY!!!! He was very polite and helpful. I love Baxley's and would recommend them to EVERYONE!!!! Thanks again for everything.
