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July 2024 by nathan todd
Always friendly and helpful.
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June 2024 by Jes Becker
The absolute worst customer experience every single I time enter this location.
They scammed my credit card
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June 2024 by Lydia Floyd
I found some new creams and am enjoying them!
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April 2024 by Emma Mackenzie Wright
Okay I love going into bath & body works, but I no longer feel comfortable visiting due to current staff and customer service. I was walking in the entrance of B&BW today with my boyfriend and as we were entering we happened to be mid conversation. As I was entering I was looking at the sale sign outside, listening to the conversation, and opening the door. We walked in (still mid conversation) & immediately were greeted by a worker there. Which is great, yes. But I was a little overwhelmed taking in my surroundings & still listening to my boyfriend. I just was not able to great this worker. We were still entering the store maybe 3 steps in & the woman approached saying “well there is a $5.00 body care sale today” & I was perfectly fine with this, I was very friendly back I smiled & said thank you. She continued to say “I’m going to talk to you anyway” in a very rude & sarcastic tone. Only looking at me, I was speechless to be honest. She walked away right after saying this & went over to another worker and started laughing very loudly. My boyfriend and I walked around the store still, I was uncomfortable. At this point we were across the store from this worker & began to hear the woman laughing & talking about this situation very loudly so much so that I could hear her from opposite ends of the store. At this point we had to leave because I no longer felt welcome, & would feel very uncomfortable remaining in the store and also checking out. My past few times entering B&BW I have ignored the weird enviroment but this was just uncalled for.
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April 2024 by Mac W.
Okay I love going into bath & body works, but I no longer feel comfortable visiting due to current staff and customer service. I was walking in the entrance of B&BW today with my boyfriend and as we were entering we happened to be mid conversation. As I was entering I was looking at the sale sign outside, listening to the conversation, and opening the door. We walked in (still mid conversation) & immediately were greeted by a worker there. Which is great, yes. But I was a little overwhelmed taking in my surroundings & still listening to my boyfriend. I just was not able to great this worker. We were still entering the store maybe 3 steps in & the woman approached saying "well there is a $5.00 body care sale today" & I was perfectly fine with this, I was very friendly back I smiled & said thank you. She continued to say "I'm going to talk to you anyway" in a very rude & sarcastic tone. Only looking at me, I was speechless to be honest. She walked away right after saying this & went over to another worker and started laughing very loudly. My boyfriend and I walked around the store still, I was uncomfortable. At this point we were across the store from this worker & began to hear the woman laughing & talking about this situation very loudly so much so that I could hear her from opposite ends of the store. At this point we had to leave because I no longer felt welcome, & would feel very uncomfortable remaining in the store and also checking out. My past few times entering B&BW I have ignored the weird enviroment but this was just uncalled for.
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March 2024 by Marie
Ty was my cashier and she was totally rude and not helpful. I was purchasing wallflowers and I was attempting to use a reward from the app and she told me that she applied it already which was a lie. This location is awful and full of bad customer service. If you need to go to Bath and Body Works take the trip to Ashley Park in Newnan. They are super friendly and very helpful as soon as you enter the store. I will not return to the Carrollton location again!!
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January 2024 by Destanie Copeland
I was greeted with a smile and helped immediately. My online was ordered was correctly filled and ready when I arrived. No waiting in line during the Christmas rush was awesome.
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December 2023 by Jena Heard
Always love going here
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December 2023 by Valerie T. Davy
Great deals
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December 2023 by Tammy Godwin
Always warm and welcoming. Great selection with awesome staff.
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December 2023 by Stephanie
The inside of the store is beautiful and the staff are very helpful. I recommend this store to everyone
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November 2023 by Rilla Crews
Good sale was going on
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November 2023 by Ruthella Burden
This is a nice store, I just wish they would paly some Seasonal music in there because I think it would make it much fun to shop and help get you into the Holiday Spirit, which helps you spend your money on the high prices of things today. Its a BEAUTIFUL store full of nice things and always full of wonderful smelling things to buy for yourself or to buys as gifts. Theirs always someone to help you find what ever you need. I really like this place and the people who work here.
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August 2023 by Angelia Maurine Clayton
Very nice place I'll be going back soon
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August 2023 by Angelia Clayton
Very nice place I'll be going back soon
