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January 2024 by Frank Turner
My car was having trouble & I drove in to see if they could help me. they looked at my car and gave me their opinion and informed me that they were a foreign auto repair shop mainly & were not comfortable working on my car. they were very helpful with their opinion & not charging me for their time. if I should get a foreign car, I'd go back.
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November 2023 by Joseph Driver
Overall service was really good. The turnaround is fairly quick. However, the office staff could be better. I didn’t have a good experience with them handling my bill.Service: General repairs & maintenance
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September 2023 by Lauri S.
My husband and I both have MINIs and take our cars here for regular service and when a dreaded service light comes on. Guys are always super friendly and complete job in timeframe promised. They are always busy and sometimes it takes a minute to get it, which I take as a good sign. Cost seems on par with any Euro service place.
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August 2023 by Chase Chambers
328i bmw repair. Quick and affordable. No down time. 12 month warranty. Trust these guys, Carroll County and surrounding residents.
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July 2023 by Mosha Fuller
Jason is very good at communicating the status of one's car repair. He is very kind and on task. Sometimes we females feel like repair shops are going to rip us off. This place was very upfront and I will definitely return here for my car repairs...
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June 2023 by james hembree
For over 15 years, Bob and his team have never failed to fix my vehicles in a timely and affordable way. Toyota, GMC, Lincoln, Ford, Subaru, and Nissan. Mechanical, electrical, A. C., oil change, check engine light, all my vehicle issues, large or small, received the same friendly and timely attention. They once got my 1931 Ford pickup running like a 'sewing machine'!! I drive from Douglasville to Carrollton passing numerous repair shops along the way to let A-1 work on my cars. Trust is something earned. I trust A-1.
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June 2023 by Jamie Shultz
Thought the engine was broken and thought it would be incredibly expensive. They checked out my vehicle and determined the repair was much less than I had anticipated. They did a great job and were very honest.Service: Engine repair
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April 2023 by Elyse Wheeler
What can I say about excellent service? That you will find it in A1 Auto. The folks are professional, thorough, and friendly. The communication regarding repairs is timely and issues are explained in detail. I have frequented this shop for over five years with three different cars and received outstanding care for each of them. I highly recommend Bob and his crew!Services: Tires
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February 2023 by Celeta Lewis
They made up stories about what was wrong with my car. Then was going to way over charge to fix it. I'm so glad I took it for a second and third opinion elsewhere.
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February 2023 by VIVCOL
Service was exceptional! My 2008 Lexus Rx400H is purring and I’m so happy! Matthew you da bestest?☺️Services: General repairs & maintenance
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September 2022 by Buffy Taylor-Vinson
IF I could do zero or negative stars..I WOULD! My daughter called this "repair" shop to inquire about replacing the engine in her deceased dad's '06 Mercedes. She was advised to call back to speak with" Bob" because he apparently has more knowledge of Mercedes so she just called back and the person who answered was extremely rude and told her "we wouldn't be interested " so she said "Sir I'm not trying to sell it, just get it repaired" and he told her they are not interested in doing the repair because it isn't "worth it"..LIKE WHAT!!??? MUST BE NICE TO TURN DOWN THOUSANDS OF DOLLARS...JUST WOW!!
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September 2022 by Justin Kyttle
Had a great service at A1 they did a fantastic job repairing my tacoma, service was A1 and Matthew was great to deal with.Services: Engine repair
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August 2022 by Keri A.
I'm preparing to move across the country & thought I needed brakes. These guys told me, no, I still have 50% life left in them, but I do need tires. I already had a tire appt set up, but I was so grateful they were honest & not just out to make a buck. Recommend HIGHLY if you want someone to be straight with you.
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July 2022 by GECOVA ROSSER
Knowledgeable technicians but the only thing that I was assured of was that I would get billed $165 for a diagnosis that wouldn't be included in the price to fix my car. Refused to even look at my 1996 318ti.
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June 2022 by laaallaa ____
Customer service was amazing, everyone was so friendly. Fixed my car with no problems and always made sure to call to keep me updated on anything new! Will definitely use them if needed another time!Service: Engine repair
