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January 2024 by Matthew D.
The manager of this location is very rude. Her name is Amber. She tries to use intimidation tactics to get you to pay if your just a few days late. I've had 3 other loans through here and never had a problem. When Beverly was here things were smooth. But after being talked to like a dog and her using intimidation I would never deal with them again. I am filing a claim with the CFPB for her UDAAP violation and hope that their cooperate office is able to take care of this situation.
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November 2023 by Shonrika Mitchell
Amazing friendly people. They put you first in the office.
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November 2023 by Syria No
i LOVED it there . The ladies there are amazing. They get everything done super fast . There very nice .
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November 2023 by Misty Borders
Very happy with my experience with these ladies! Very quick process and easy to deal with. Would definitely recommend and will be a return customer.
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November 2023 by robin gasaway
Friendly place and very helpful would recommend
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August 2023 by Connie Paschal
It was a great experience. Everyone was very professional and courteous. I would recommend this First Franklin to everyone.
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August 2023 by Justin Holloman
Fast and friendly service. Also involved in our local community.
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July 2023 by Robert Bell
Should spend less time on laughing and talking with one another and learn better methods of customer...this branch may benefit from re-staffing
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July 2023 by Ashlee Martin
The lady I spoke with I believe her name was amber was very rude and does not have good customer service skills. I would never do business with this company.
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June 2023 by Brian Freeman
Very friendly ppl and very helpful. Got me what I needed fast.
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April 2023 by brittany rhone
I worked with Amber and Juanita and my experience was great! Very friendly staff! They were extremely helpful and knowledgeable. I highly recommend this office in particular!
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April 2023 by Sabrina Yates
Extremely helpful and professional employees. I highly recommend them to anyone getting a loan.
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January 2023 by Patty Chapman
Wonderful to work with and they do not try to push you into borrowing more than you need!
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November 2022 by Ervin Etienne
Awesome experience, the people there are very friendly, Ms Kelsey Whitworth is the most customer friendly person I have meet in any store or business, and though having a new system installed and being her first customer after the installation she was able processed me and got me out in a reasonable time and I was still able to make it to work on time. Awesome!!!!
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October 2022 by Johnny Barnes
Was excellent experience,Mrs Juanita was very professional and on top of everything and very curious,would refer anyone for all your personal loans.
