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January 2024 by Marshall Helms
This bank is amazing! I have nothing but great things to say about them. I switched from Wells Fargo and have loved every minute of it. The customer service is great and they are always friendly to talk to.
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October 2023 by Gregory Alvin
Currently sitting in line for 10+ min to cash a couple checks. Thought of joining. Will not now
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April 2023 by Merlyn Myrdryn
I have had nothing but problems with this bank, I stopped using them as a primary account, and the minute I started to reuse them as my primary account, they lock me out of my online banking. So tired of them had them over five years
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June 2022 by Mila Little
I love this bank people who works there mis very nice they always resolve any issues I highly recommend this place
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December 2020 by Faye Deal
The Canton branch of what is now South State bank has been my bank for over 25years. Even with the inconvenience of few branches to visit for free ATM visits I have stayed with this bank because of the home town feel I previously experienced. Today I have been on hold for over 3 non consecutive hours without assistance. The one time the constant loop of reminder that I “can chat with a live customer care provider online” the call was redirected to an answering machine. I left work early to speak with someone at the branch. Only the drive through was open after 2. The manager came to the drive through window to say that the help I needed could not be provided in the drive through, the lobby would open the next day and she would call the police if I did not leave the drive through. That’s not service at all
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December 2020 by MICHELLE HARRELSON
NICE HOMETOWN BANK.
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November 2020 by Amy Paparozzi
If I could give this location zero stars, I would. They let a stranger walk into their location, deposit a check for $3,000, then two minutes later immediately withdraw it FROM MY ACCOUNT and the teller didn’t think that was suspicious. I didn’t even have $3,000 in my account, so now I have a charge back and that account is completely cleared in the negatives. How do you guys let this happen? What’s the point of having customers fill out signature cards if you don’t check them?
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March 2020 by Denny Cook Holmes
Since retirement I’ve been Banking with South State Bank in Canton Georgia for several years. Other than not being able to make atm deposits which means you have to go there during business hours or have auto deposits I had no issues until recently.
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October 2019 by Prudence F.
i cannot say enough about this bank! They are very kind and willing to help. When i was at a point where i needed a positive place to bank, i was referred to South State Bank and they have been the most positive influence on getting my business and my life back on track. The customer service is impeccable, right down to my transaction slips i receive inside the bank, that have a nice positive quote stamped on it! Thank you South State Bank for believing in me and treating me like i am a cherished customer. You're the best!
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September 2019 by Alan King
Great bank, outstanding people & excellent customer service.
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December 2018 by Tim M.
My father and I were going through a loan service for SBA. They drug us out over 3 weeks and then denied us bc they weren't comfortable with the SBA product. They should have not wasted our time.
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April 2018 by Drake B.
WARNING! Went to cash a check I had lost my ID so I had a person I was going to sign the check over to. I was there and provided a picture of my ID as well as a student ID and told them I could provide my social security card. They refused to cash the check. The person who I was going to sign the check over to had a state issued ID. they still refused to cash the check. I explained that it was an emergency that I needed the money from the check. They called and verified the check was legitimate and verified that the ID I had a picture of was legitimate (and was me). They still refused to cash the check.
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February 2017 by Chad Conley
I've been at this banking location for 22 yrs. I opened my first account here at the age of 14. Now owning several businesses and having my personal banking here I can honestly say that they are a diamond in the rough. The banking industry has been pummeled by regulation and these folks have done an outstanding job of servicing our accounts through all the turmoil. I highly recommend this bank.
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March 2016 by Richard Pressl
Another Bank stealing inappropriate funds from unfunded ACH transfers. We have been a customer since 2001 at the precursor banks, Habersham, and CB&T, and since 2010-11 at the South State Bank. In that time we used a checking account primarily to receive monthly benefits payments from the Veterans Administration and the United Church of Christ. Deposited funds are generally used to purchase items on Amazon and eBay via ACH transfers. In the twenty some odd years of our time with these banks we may have overdrawn the checking account once or twice; but recently SSB has demonstrated just how nasty overdrafts can get. SSB does not provide low cost “overdraft transfer†protection. What they offer costs a depositor is a “XYZ plan†with an $50 activation fee, a $200 minimum balance, and a transfer fee of $30 per episode, which is essentially the same as the $35 per episode they charge for NSF episodes. This is in contrast to other Banks which do the “overdraft transfers†from either Bank credit cards or Savings Accounts, and generally charge about $5 per episode. The basis for putting SSB on my s**t-list is how they recently charged me $142 for two ACH based NSF with a face value of about $20, and would not waive any portion of these fees. Yes, you read that correctly: $142 for two almost simultaneous transactions from purchases on eBay where our PayPal debit card did not cover the purchase costs, and payment “fell back†to our checking account on SSB, which did not have sufficient money on deposit and thus resulted in a NSF. It is obvious we did not intend fraud, malice, or irresponsibility in the actions, and would have been perfectly comfortable with depositing funds to cover the issues; but when the fees jumped to $142, the issue degenerated into anger at SSB for taking the opportunity to “f**k-over†a depositor because they are allowed to do so. The unfortunate result from our standpoint is we can do nothing about this – they held funds deposited by the VA to cover these fees, which still leaves our account with an $8 negative balance. And one of the SSB Bank's officers who has known me personally for at least fifteen years would not even reply to my phone call to him requesting his intervention. Ok, so SSB, and those other financial institutions that can legally rip-off customers with wholly inappropriate overdraft fees deserve to be held accountable – but who's going to do so?