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February 2024 by A Davis
I do wish their advertising items that state in store or online actually matched. You see a sale online, but it has pickup or in store only. Go to the store and the item is not listed as advertised
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February 2024 by Sean Hanley
Cashier was quite nice and sweet
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December 2023 by Julian F
Nice selection
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December 2023 by Rune Venus
Cashier named Ace was absolutely lovely and made my shopping experience great. The store was very clean and well laid out.
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December 2023 by Kristina Garlinghouse
We went in and picked something up for a family member and immediately received help! Gave us all the discounts and very professional. We will go back .
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November 2023 by shannon johnson
Did an in-store pick-up npw what's crazy they have a grab and go.. so anyone can grab & go because they don't confirm order #
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November 2023 by Shack Daddie
Michaels is my go to for crafts. The things that I found made the costume party a hit and I will be back for Christmas. The staff is so awesome.
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October 2023 by cheryl Simmons
Always love Michael's ❤️. Had an excellent sale. Staff is very friendly and knowledgeable.
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September 2023 by Emily R Bollen
Such a wonderful selection of products to choose from. The store can be busy a lot of the time but the employees are wonderful about trying to help everyone.
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September 2023 by Julia Jones
Alyssa, shout out to you! You’re awesome girl! For finding my keys anddddd my dunkin coffee and not leaving me stuck outside when you were closing, to be overnight in the parking lot! Plus you keep a super clean and organized store! Your help was great and your customer service skills are on POINT, thanks Alyssa!!!!
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September 2023 by Holly Dawn
This is more of an employee review. I had a package delivered from ups to the Canton store, ups sent email saying it had been delivered. However the employee ' couldn't find' my package when I told her I had an email saying it had been delivered she said 'yea they do that all the time', meaning ups sends out emails saying packages have been delivered when they really hav'nt . I got home, after driving 20 minutes out of my way to get to the store. Ups confirms package was delivered, so I called the store to ask if they could check 1 more time before filing a claim and they found my package, the employee on the phone said the other employee must not have even looked at the names on the packages. So BEWARE. If you have an email from ups make them check again and make sure they actually LOOK at the name on the package. This will be a total of 40 minutes of my day and gas and wear and tear on my car because they couldn't be bothered to look at the name on the package.
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May 2023 by Becca LT
I walked in with a project with a tight timeline. I didn't exactly know what to do. I am so happy and thankful for the expertise of the staff at this Michael's! Not only did they help me problem-solve my craft project, but they were so helpful and encouraging! Thanks for your help!
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May 2023 by Christy
Out of several employees, only 2 were friendly and eager to help. Pretty sure it was assistant manager and front end register person.
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March 2023 by Nashala Carmona
People were nice but could use a better selection of some things. Some sections could be organised better.
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February 2023 by Sue Keppel
I am so glad they now have fabric and sewing items. I wish they would carry patterns too!
