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August 2024 by brissa degiorgio
I went in a week ago today to get my nails done before my vacation and immediately after getting them done they started chipping and it was apparent the paint underneath the second coat of polish was still wet. I thought no biggie i’ll just go back in the next day and ask for a refund and surely they would fix it for me for free whenever I get back from vacation. Wrong. They offered me a refund of $15 for the color so they didn’t even offer the price of the whole manicure (which was $45), but said they wouldn’t fix the nails for free even though it was their fault this happened in the first place? Why would I pay you to fix a mess up that had nothing to do with me. I’ve gotten my nails done numerous times before and this has never happened. The way they handled this situation was extremely inappropriate and I will never be back. I suggest you don’t either. 0 stars if I could leave it.
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July 2024 by Marialicia S
Thank you so much! So happy to found this Place
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July 2024 by Mary R
I have used Holly Nails for pedicures numerous times but, yesterday may be the last. The older gentleman did my pedicure if that’s what you want to call it. He did a very poor job. My toes don’t look much better than when I came in except there is new polish on them.
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June 2024 by Scarlett Goldfine
I had to let my nails go, bc I had a new G baby!!! I'm back! And loving it!!!
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May 2024 by Anna E.
Nice people. They give a good pedicure but apparently everybody in the business has quit doing a decent massage. It was more of a let me rub some lotion on your legs.
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May 2024 by Hannah Chavez
I’m mainly leaving this review because Brandy with the 1 star review a couple reviews down blocked me from her Facebook. She left a post in Cherokee connect bashing them and didn’t like that I had something good to say. This place is hands down the best nail salon I have ever been to and Nini has been doing my nails for 6+ years(which I followed her here from a different salon that’s how good she is) and anybody that has ever done my pedicures also have done an amazing job. Besides manicures and pedicures; I also get my eyebrows waxed here and I’ve gotten eyelash extensions and have nothing but good to say about those services as well.
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May 2024 by Makenna Hogan
I have been going to this salon for many years and I cannot describe how amazing the expirence is when I get my pedicures and manicures there. Every single staff member does an incredible job and always listens to what you want without hesitation. The staff goes above and beyond for their customers and is truly so kind. I always get a full set SNS with a gel pedicure and I have never left unhappy before. Don’t listen to other bad reviews, they are amazing!!
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May 2024 by Mandy Hogan
Best nail salon around!! Salon is kept very clean and we always receive great service. I would highly recommend.
Cleanliness: Salon is very clean and well maintained.
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May 2024 by Brandy
I been to this salon 3 times in past year. I understand the art, design and effort that goes into creating a good set of nails and over all experience. Communication is an important part of that experience as well. All 3 times I was never fully listened to but ultimately, they fixed things enough that I left happy twice.
I am going to focus on this last and by far worse experience I have ever had at any salon.
The salon itself is not the most update, the chairs are showing some wear and things were wobbly. Product line was far more limited than I expected as well but all things I could live with if the experience had been better.
The pedicure was ok, I did not get what I asked for and mentioned twice while in process that I wanted. I wanted #4 Which was $50 including hot stone massage. I got basic pedicure and what might have been semi callus treatment but was unlike anything else I had experienced before with lukewarm water that asked to be warmed up right from the start and was somewhat accommodated.
I have SNS on natural nail with basic curve nothing fancy. My manicurist was more Dremel happy vs allowing the acetone time to dissolve properly, I picked my battle but did speak up about the shape he was creating with the overall nail. He filed down a few sides too steep on one side that would have required shortening my nails further than I wanted this time around. I know from experience they would grow, and this could be adjusted over time, and most won't notice it. The apex was turning out wonky on several and the SNS was going into my cuticles very unevenly as well. I brought it up and he said he was working on shape of the curve nail and would fix that later with Dremel, but he did not, and I brought it up again. He tried to tell me that the blotchy pattern in the nail was the SNS I chose but got upset when I showed him same exact color done in prior setting did not do that, he stopped talking to me and began to speak in different language clearly not pleased with me. He walked away without further explanation and a female took over and corrected much of what he had done. She was nicer, I was appreciative but at this point I felt very uncomfortable and did not point out anything else.
At the register I was surprised at the cost of only about $92, confirmed they had not taken a discount and was getting ready to hand over cash tip despite the service when the gentleman began to tell me that he hopes I found a place I would be happy with but that was not likely. He said they had done all they could do and it was my 1st time after all. I explained this was not my first time, showed him proof but he scoffed and continued to tell me I would not be happy. For the first time ever, I decided to stuff my $20 tip back in my wallet. I felt so guilty because I felt like the girl and older gentleman had not been that bad and they had done a service but the gentleman running the register and the place was so very rude with how he spoke to me. Not once was I rude or said anything like he spoke to me. My first experience, this same gentleman actually made me cry but fixed his errors which is why I gave them a 2nd and now 3rd final chance.
This is a luxury service that many can no longer afford now days. I am very fortunate to still have the ability to enjoy my monthly splurge, I fully expect to pay anywhere from $120 -150 for my service. I should not have to go home and clean the SNS off my fingers, re file my edges for sharpness or have bare spots where SNS is not fully covering my nail. If they continue to treat clientele in this manner, there will not be a lot of new or loyal business to have.
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May 2024 by Kendra Jones
I have been going to this nail salon for over 12 years! They are truly great people and care about their clients! They are always consistent with everything they do. I highly recommend them!!
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April 2024 by Brandy S.
If I could do Zero stars I would. I been to this salon 3 times in past year. I understand the art, design and effort that goes into creating a good set of nails and over all experience. Communication is an important part of that experience as well. All 3 times I was never fully listened to but ultimately, they fixed things enough that I left happy twice. I am going to focus on this last and by far worse experience I have ever had at any salon. The salon itself is not the most update, the chairs are showing some wear and things were wobbly. Product line was far more limited than I expected as well but all things I could live with if the experience had been better. The pedicure was ok, I did not get what I asked for and mentioned twice while in process that I wanted. I wanted #4 Which was $50 including hot stone massage. I got basic pedicure and what might have been semi callus treatment but was unlike anything else I had experienced before with lukewarm water that asked to be warmed up right from the start and was somewhat accommodated. I have SNS on natural nail with basic curve nothing fancy. My manicurist was more Dremel happy vs allowing the acetone time to dissolve properly, I picked my battle but did speak up about the shape he was creating with the overall nail. He filed down a few sides too steep on one side that would have required shortening my nails further than I wanted this time around. I know from experience they would grow, and this could be adjusted over time, and most won't notice it. The apex was turning out wonky on several and the SNS was going into my cuticles very unevenly as well. I brought it up and he said he was working on shape of the curve nail and would fix that later with Dremel, but he did not, and I brought it up again. He tried to tell me that the blotchy pattern in the nail was the SNS I chose but got upset when I showed him same exact color done in prior setting did not do that, he stopped talking to me and began to speak in different language clearly not pleased with me. He walked away without further explanation and a female took over and corrected much of what he had done. She was nicer, I was appreciative but at this point I felt very uncomfortable and did not point out anything else. At the register I was surprised at the cost of only about $92, confirmed they had not taken a discount and was getting ready to hand over cash tip despite the service when the gentleman began to tell me that he hopes I found a place I would be happy with but that was not likely. He said they had done all they could do and it was my 1st time after all. I explained this was not my first time, showed him proof but he scoffed and continued to tell me I would not be happy. For the first time ever, I decided to stuff my $20 tip back in my wallet. I felt so guilty because I felt like the girl and older gentleman had not been that bad and they had done a service but the gentleman running the register and the place was so very rude with how he spoke to me. Not once was I rude or said anything like he spoke to me. My first experience, this same gentleman actually made me cry but fixed his errors which is why I gave them a 2nd and now 3rd final chance. This is a luxury service that many can no longer afford now days. I am very fortunate to still have the ability to enjoy my monthly splurge, I fully expect to pay anywhere from $120 -150 for my service. I should not have to go home and clean the SNS off my fingers, re file my edges for sharpness or have bare spots where SNS is not fully covering my nail. If they continue to treat clientele in this manner, there will not be a lot of new or loyal business to have.
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April 2024 by Nyoka Marsee
I always love coming here. My mom and I have developed a pretty routine schedule at this point haha. Everyone is always so kind and welcoming. I always love my nails. Here’s some of my favorites from around Christmas.
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April 2024 by Talma Wuescher
Something that should only have cost me about 30$ ended up costing 50$ a simple pedi n my nails only polished! But I guess that's what I get for waiting last min n not going to my normal nail pl
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February 2024 by John Gilmore
We love this place. My Fiancé and I get pedicures regularly here. They are amazing and treat us like family.
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February 2024 by Sal
Very professional, prices are great.
