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June 2024 by Ily Russell
Yesterday (27 May) was the first time I’ve been to Dream Nails. I usually frequent another salon, but since that one I really like was closed for Memorial Day, I thought I’d give Dream nails a try since they were the closest open salon. I’m usually hesitant about going anywhere else than my usual. I strictly have pedicures only just to help relax & decompress and as I can imagine many others enjoy getting their nails/feet done without small comments, etc said to them by the technician to ruin the experience. I’m super easy to please & if I don’t really like a certain salon, I just don’t go back and don’t even bother with reviews…but I can tell you Henry really hit it out of the ball park (in a negative way) today to make me really want to share my experience.
Initially coming into the salon, everyone was friendly. But once Henry started my pedicure, he made comments here & there & the way he talked to me made me feel like an idiot like he was talking down to me on the tiniest of things during the pedicure. I do not see the point in asking me questions on how I prefer something done… Then turn around after I gave my answer and say he’s going to do it a different way because “that’s better”. I was thinking initially maybe he just vocalizes every single thing he does/is thinking and isn’t intending to be rude, but continued to give him the benefit of the doubt…However, throughout my entire experience I just felt super uncomfortable and far from relaxed.
When he started painting my toenails with the color of polish I chose, he verified with me to make sure I liked the color after it was applied. At this point, I just wanted to get out of there, & since my main reason of coming is just to relax and decompress, and not necessarily the color of my nails, I told him that the color actually looks a little darker than I had expected, but that’s OK, you can keep going. Instead of just staying quiet or just saying OK and then proceeding to paint the rest of my toenails, He then held up the bottle of nail polish against my toenails to say that it looks exactly the same and that there’s no difference. if that were the case, then why did he even verify with me in the first place if I even like the color? I know I’m not the only one who’s expected a bottle of nail polish to look either lighter or darker than what it actually comes out to be on their nails. Some colors are misleading when you just look at them from the outside of the nail polish bottle.
When we got to the point to where it was time for me to get up from the chair to go dry my nails under the fan, Henry said and motioned that I can get up and go to the lamp…then he proceeded to go to the right side of the chair to start wiping out the water basin, which is fine, so, then I lifted up the left side arm rest to exit the left side of the chair since he was in the way on the right side. He then proceeded to make a big deal about how I hadn’t exited to the right side of the chair… Talking to me as if I’m an idiot for not exiting to right. I then replied and said that he had started to wipe the bin while sitting on the right side of the chair and that he was in the way for me to exit from the right. He was making the point clear and obvious that he wanted me to leave out on the right side of the chair even though he was clearly in the way on the right side…Then he was gaslighting me telling me that he was going to open up the armrest on the right side when he was just wiping down the bin.
And then comes the time to pay for the pedicure and I was ready to be gone that I didn’t even sit down to dry my nails under the fan. I gave him my card to pay… Then after he took my card behind the desk to the pin pad, he then brings my card back up like he’s going to hand it to me, but instead my card somehow flung up into the air from Henrys hand and landed on the desk right in front of me….he didn’t grab the card, so I assumed he had already ran it, so I picked it up off the desk and put it back
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January 2024 by Starlene Gearing
Henry was great! I'll definitely be back!
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August 2023 by Tara Sheets
Nikky thank u so much there amazing see ya next time
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July 2023 by Liz Malcom
Always a lovely visit. They do a wonderful job on my pedicures. Leave satisfied and relaxed every time!
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June 2023 by Tammy Mahoney
Overpriced and understaffed very popular place .. I had a polish change today was there for an hour and fifteen minutes... It was gel polish on my natural nails.. I soaked over 15 minutes in burning acetone which I have never done before in any shop. I was charged 30 dollars! A gel polish change. .I had no idea it was so expensive I have no idea what it is at other shops but I felt like it was steep.. ?Service: Nail polish changes
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June 2023 by sabrina west
Great service, very friendly, laid back, and great looking nails. I got the mani pedi and they did a great job. My new go to salon in Canton! Bonus pts because they were open on a Sunday afternoon
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April 2023 by Nessa Barbosa
I really loved my experience at dream nails, I had no appointment and went my husband and I, and they delivered a amazing relaxing service, and on top of that it was the best pedicure I’ve had honestly. I recommend dream nails to anyone who needs to get a quality service, I would definitely come back.Service: Pedicure
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March 2023 by lacie white
If I could give 0 stars I absolutely would. This is one of the absolute worst set of nail I've ever gotten. They are crooked uneven and curved. Unfortunately I was to nervous to say something in person. I called in today to get a refund and the manger/owner hung up on me. Didn't offer any resolution beside me going back in for him to look at them. I have already gotten them fix so I offer to send photos and I am currently disputing all charges with my bank. Save your self the time and DO NOT GO HERE. Go anywhere else but here.-update since the owner replied: I was there Sunday 3/19 around 12 my charge was for $53 dollars i used a card to pay. You can look it up in your system to verify. I was very nice until YOU HUNG UP ON ME.I hope you have the day you deserve ?Service: Manicure
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December 2022 by Ann Smith
I have been using this salon for over 5 years now.Niki has been doing my nails and has done excellent work with both manicures and pedicures.Her latest art work has been the cat eye.The salon is clean and they have done some up grading on the inside.I look forward to visiting this salon.Services: Pedicure
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November 2022 by Stephanie Clark
I was pleasantly surprised to find this salon open on a Sunday. It was my first time in and it won't be my last. They did a great job on my cat eye sns nails.Services: Nail art
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October 2022 by Sarah Watkins
This place is the absolute best! They treat you like family here even though it's a family business they're super sweet. I went to get my nails fixed at this other place and she took all my nails off as I was walking out and these sweet people helped me fix my nails! Thank you so much for everything. ❤❤ God bless your family.
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August 2022 by Kris Wilkinson
Way overpriced— cut a chunk out of my toe. No discount for the incident. Charged 18$ to take off toe polish on top of price of deluxe pedicure. Didn’t know u had to have unpainted toes to not be charged extra. Won’t go back.
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August 2022 by Nicole Parker
LOVE❤️❤️❤️
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August 2022 by Liz M
The attention here is supreme. I loved my pedicure! It is a clean and pleasant environment to be at while you are being pampered. Thank you ladies for such a great time. My toes are cute and ready for spring. ????♀️
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August 2022 by J Dixon
Love the new looks of the salon. Excellent customer service.
