CVS Health offers a range of services including coronavirus testing for eligible individuals in select states, with both lab and rapid testing available where possible. Due to high demand, there may be delays in lab results. The store is praised for its friendly and helpful staff, especially a young employee named Priscilla, who consistently provides excellent customer service. Customers note her warm smile, attentiveness, and ability to assist with tasks such as passport photos and other needs efficiently and with a positive attitude. The pharmacy staff are generally knowledgeable and friendly, though some customers mention that getting assistance can sometimes be challenging before reaching the right person. The store environment is appreciated for its helpful clerks and ease of app usage. Additionally, CVS is making efforts toward sustainability by offering email receipts, although customers suggest further improvements like reducing long paper receipts. Overall, CVS is recognized for its helpful staff, good service, and efforts to adapt to modern needs, making it a preferred pharmacy and retail location for many.