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February 2024 by Lisa Huber
Had to go into Cricket for a SIM card issue. Wasn't sure what to expect, but Alex was super to work with and helped me out in under 15 minutes. Thanks so much!
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December 2023 by Bobby joe Parker
Went to pay bill for third month in a row door says gone for lunch the guy working there was young and looked at me and ignored me
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November 2023 by Pam Sims
I have had Cricket Wireless for years. The service at the Canton store has been great each time I have come into the store. Saturday, Nov. 25th, I received exceptional service from Jose. He was able to sync my Samsung watch to my extra phone as my current phone was dying. I appreciated his patience with me.
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November 2023 by Mariano Orozco
good service, the person who is there is a young man who speaks Spanish and my respects to him, he is very friendly and makes you feel good during your visit.
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October 2023 by Tiana Webb
Came to the store to pay my bill before work, as normal the store isn’t open on time. Looking for new service
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August 2023 by Judith Varnadore
Heidi is always amazing to deal with funny and helps me and my son through everything
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August 2023 by Samuel Pitts
Heidi helped me recover my google thank you so much
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May 2023 by Arlene Cartledge
Thank you for your kindness with helping a old gal with me to find my new phone and make it fit for me Heidi you are the best. I wish everywhere had service like you
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April 2023 by Hazel Bromfield
Thank you Heidi and Jose for all you two did for me ... Jose your explanation of every phone was superb
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February 2023 by Darlene Miller
Heidi went above and beyond for me I appreciate all she did , Wonderful service at this store
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February 2023 by Annabelle Mooney
Absolute worst experience of my life. This woman would not assist me or explain nothing she wouldn’t help me. I was simply trying to update my phone and Apple Watch. Mind you I have a phone plan here. Followed me out of the store which I left willingly after being denied assistance twice , taking pictures of my car and plates as well as threatening me with law enforcement. So I had to call the police myself needless to say I didn’t get my phone problems fixed and now I’ll be changing our phone service. This happened January 2023. Be aware. I’ve had cricket for over 3 yrs and now I’ll be changing my families service because of EXTREMELY POOR customer service !!! DO BETTER CRICKET
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February 2023 by Jennifer Lucio
Thank you Hedi for always giving the best absolute customer service and best advice and always looking out .Your great .
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February 2023 by Ethan Hatt
The best service I had is a in a minute
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November 2022 by Angel Manuel Rivera Gonzalez
Worse experience ever. I went to buy a phone today and the seller treated me like trash. Her customer service is less than nothing. I am a server and went to buy it today because mine was acting wired. Because I was paying in cash and she had to count money she denied selling a phone to me. She yelled at in front of other customers and even threat me to call her boss, of course, I would like her to so but I left.I have been a customer of this store for over 4 years, I have bought my last 4 phones at this store, but the one who was there needs to develop better customer service skills.
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November 2022 by Heidi Ertmer
Had all phones activated there and staff is friendly and outgoing .... Will definitely recommend to all my friends and family
