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May 2023 by Heather R.
Your customer service center is a joke. 4 employees standing around with a line of people to help. The older lady "actually" working May 10th around 5pm is very incompetent and very rude.
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March 2023 by Carmen H.
Contrary to the misleading letter that was just sent to Walmart Health Optometry patients, Dr Helms is not gone and is still seeing patients at the Calhoun Walmart. He is now an independent doctor affiliated with the Walmart vision center just like he was from 1998-2020 before Walmart Health opened. Walmart Health Optometry has closed but not Dr Helms or the Walmart vision center. You can call (706) 625-8561 to schedule appointments.
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June 2022 by Steve W.
Do not get Walmart Membership for $100 that includes Free Deliveries. Do not order deliveries from this store. Every time I had issues. Almost always the order was returned + cancelled or I had to call and was usually told to come pick my order up. If I wanted to pick up my orders, I wouldn't have bought a membership. -- The system kept adding my PO Box billing address to the Street Address - but the Street Address came 1st. (#16 Buford Drive SW PO Box #xyz). The drivers would get near the area then turn around to go back to Walmart. I wrote Instructions describing the car + yard with fence. If they went to the Street Address as listed, they couldn't have missed the place. Never worked.... Walmart would not refund my membership because it was past 15 days from being billed. 6 Delivery Attempts. Each time a hassle - usually with the order cancelled. For $100.... Ripped off.... It did not matter if I tried to delete the PO Box mention in the Delivery Address - it kept showing back up. It did not matter that I had the same conversation with the people at this store when I called to ask why my order was cancelled. The same thing virtually every time. Absolutely terrible customer service due to the software systems + policies (not the people talked to).
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November 2020 by Maria DJ
DO NOT EVER GET ANYTHING CANVAS PRINTED FROM HERE OR ANYTHING FOR THAT MATTER. They told me it would be ready by a certain time and I got a notification it was ready to pick up, I go to pick it up and they tell me they ran out of material but it should be ready the next day and may I say the lady didn’t seem like she cared at all and was rude. Show up the next day and they can’t find it and then tell me they would notify me it was ready and should be done the NEXT day. So I show up again for the 3rd time expecting it to be ready since it’s been 3 times I’ve gone and they tell me I HAVE TO TELL THEM IN ADVANCE when I get a photo canvas printed so they can have the material ready. I asked them when they thought theyd have the material and tell me they don’t know, so I told them to forget about it. As the consumer I expect to be told this information ahead of time or the day I showed up to pick it up the first time, not to make me come multiple times just to tell me its basically my fault it’s not ready. If you need a heads up on something tell the person instead of playing these stupid games and wasting everyone’s time!! GO SOMEWHERE ELSE!!! Would give zero stars if I could. Now I have to find another gift for Valentine’s Day. Truly ridiculous
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November 2020 by Terri Rilling
Everytime I go to use these machines they are ALL broke down. Poor service from the employees!