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September 2023 by Misti B.
I went in one month ago to purchase new sunglasses for someone. We chose a pair of Rayban's. When I borrowed them, there is an extreme prism effect. We came back to the same store with a flawless pair of glasses, she proceeds to clean them and told us there was a scratch on them. There wasn't one when we handed them to her. She told us she couldn't exchange them because they were scratched. This pair of glasses have only been in the case or on his face. Zero chance they were damaged. The young girls there were unable to reason with and very rude during the exchange. I believe they are selling damaged glasses here that can not be retailed because they are irregular. You save very little here. I highly highly highly recommend avoiding this store and company as their business practices are below the standard of any reputable company. Don't walk, run from here!!!
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July 2023 by Keith P.
Went by Friday morning to replace my worn out Costas. Got there at 9:30, not realizing they didn't open till 10:00. Walked up to the door at 9:59, still locked. I could see the young lady inside looking at her cellphone. She came to the door to tell me that they didn't open till 10:00, walked back to her chair only to return about a minute later to open the door. When I went in she asked if I was looking for something specific, I told her I wanted to look at the Costas. She pointed to two wall displays, I asked about their summer sale. She pointed to the rack on the right and then went back to her phone. Never asked if I needed any information or anything. Obviously she didn't know anything about the products she was selling. I was very disappointed in the staff at the Calhoun store. I bought my first pair of Costas at this store about 8 years ago and it was a very different experience. The staff was much more attentive and helpful then. Sadly I won't return, I proceeded to buy a new pair at Bucky's of all places. $284 lost sale due to laziness?
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June 2023 by Kyle Blaylock
Great people in that day. Letting me know of the current deals they had going. Got my Wife and I both a new pair of sunglasses for the price of what just mine would have cost elsewhere.
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January 2023 by Demetrius Q. Russell, MS-HRM, CPC
I had the pleasure of stopping by on Saturday and worked with Leah. She was absolutely amazing. Very patient and had the best customer service ever. I had a great experience and will definitely return.
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January 2023 by Sue Clyatt
I was very pleased with the help I received at The store. They were very knowledgeable about the products and also the promotions there we’re having. It was a good experience! I’ll be back!
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August 2022 by Fernando Bryant
Great service
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June 2022 by Matt Zombie
Best prices ever very well management.and helpful thankyou sunglass hut.
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April 2022 by Candace Shoemaker
Loved it. The young man was very helpful he was kind, friendly to. LOVED EVERYTHING ABOUT MY EXPERIENCE.
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January 2022 by Michael Rice
Went in for a pair of Ray Bans. Barbara came over and showed me the polarized lenses and they were great. Also got a pair of Oakleys that I had been wanting. Very sporty. Very satisfied.
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September 2021 by Keith Ross
Very friendly staff and had what I was looking for. Great experience.
