Ive had this bank for about three year now and can honestly say this is the best customer service experience I’ve ever had with any financial institution. I’ve been in multiple Bank OZK branches and every one I go to treats me like my hometown branch. Great folks and zero money issues or discrepancies so far ?
August 2022
I came in on 08/19 to open a bank account. Kenneisha jones is who helped assist me. I had my sleepy toddler with me and she was absolutely amazing. She was understanding of his energetic self and really helped to make the atmosphere fun for my little one. Couldn’t have picked someone better to help us.
February 2021
Very prompt in response to any issues I've ever had. I really appreciate the good customer service.