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October 2024 by Ricky Prosser
From the phone call to the pick up, the customer service was great, very patient, the arrival time was fast .This company will be the one I recommend to call, if you ever need the services. Great job, keep up the good work!!!
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October 2024 by Judy Adams
This is a great company. Their customer service and phone skills are exceptional. The drivers are very nice and qualified to do what they’re doing. I would highly recommend them
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October 2024 by Larry Watson
Who ever the guy is that pull up to McDonald's at about 2:45 to 2:50 today here in Byron ga driving the tow truck can't drive at all he basically come flying in a blocked us in a little bit then backed up fairly close to our truck and try to parallel knowing he can't fit and come within inches of hitting the vehicle in front of him and they started move out of the way cause he almost hit them he speed up on they ass you wouldn't have been able to Walk between them and he had plenty of space to park elsewhere it was like he was trying to push the other car out of the way do better or find a none driving job and stop holding your phone while driving
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October 2024 by Becca Wilson
I contacted insurance regarding a tow for my vehicle that had engine issues. I was told that i would be taken care of by Underwoods Towing Inc. Took almost 2 hours too arrive. Eventually they made it out to my location and proceeded to attempt to tow my car. They heavily damaged the front end of my vehicle, and then decided to say, "We will not cover that due to the location of your vehicle". I was just barely off of the road trying to stay out of way from traffic. I then told them multiple times over, to abandon tow and I will call a different tow company. They Eventually did abandon tow after persistent confrontation, then sped off afterwards. This incident occured on US North 75 Georgia. My experience with this company was extremely unprofessional and quite traumatizing. I definitely do not recommend this company.
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October 2024 by Blake Miller
They can't drive on the interstate safely, and almost hit us due to wanting to speed, pls train your drivers to be safe on the roads every life matter not just the tow company's.
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August 2024 by A W (Angel)
Great company! Great service! Reasonable pricing as well! We are new to town and our car broke down tonight, at 8pm at night. We didn't know what to do but we called and a man named Robert came out and towed it home for us and even stayed an extra few minutes to help us figure out the issue with our car!! I've never met someone so kindhearted and honest in my life. Highly recommend this company! Thank you so much.
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July 2024 by Dwayne Harris
We had a great experience. From the dispatcher to the tow truck driver was nothing short of a great experience. The price we received for the tow was also very fair. I will definitely used this company in the future!
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July 2024 by Christine Harrell
Do not hesitate to call them! Waited 5 hours for AAA to tell us they couldn’t help…Underwood’s was there in 30min! Courteous and helpful! Cancelling AAA and only using Underwood’s from now on!
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July 2024 by Amber Clements
So thankful for Robert, we were stuck stuck and he got us out with no problem.
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May 2024 by My Email
Fast and easy to do business with. Very knowledgeable and professional
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April 2024 by Joshua Wells
I called and they not only came from Gray to get my motorcycle but also was very respectful and very reasonable with the price once delivered the driver even gave me even further information and help
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February 2024 by Joey Silverthorn
Great service
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January 2024 by Wil Brantley
Extremely unprofessional driver. Dropped a truck in the middle of our road, when asked to move it to a better spot to clear traffic the driver refused. This is a place of business we did not ask underwood to come out here and when asked to assist us in clearing the traffic jam they caused they refused.
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January 2024 by Mark Johnson
Good people to deal with!!
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December 2023 by Tecia Dashay
Service was fast and efficient
